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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21998 Views
  • 0 replies
  • 6 kudos

Can someone help me to place wires correctly?

I have rooftop AC TRANE PACKAGE HEAT PUMP Model# 4WHC3030A1000AA SERIAL#14495JGB3HTop picture is my old wiring, bottom is Nest. I don't want to blow a fuse since I can't figure where brown and blue wires should go. As you can see the old thermostat d...

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Masha1 by Community Member
  • 1728 Views
  • 8 replies
  • 0 kudos

Resolved! Nest learning thermostat not heating/wiring errors

I’m having heating/wiring issues. The display works, as well as the fan, but once I try to turn on heating functions is when I tend to get an Error for the OB or R wiring. All wires are in their respective places, but I have no C wire. I’ll post a pi...

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Grasoon by Community Member
  • 1609 Views
  • 7 replies
  • 0 kudos

W5 error

These thermostats have a known defect that causes them to fail to connect to wifi. Ours is less than 2 months old and just died. When reaching out to Google they told me they send me a new one only if I set up a Google pay account and they charged my...

Evan1 by Community Member
  • 501 Views
  • 2 replies
  • 0 kudos

Using nest sensors

I have 3 Nest sensors in addition to my thermostat. If I use my iPhone to switch to one of them (not on its scheduled time), the thermostat use this sensor, but if I check a short time later, it has reverted. It does so before the mandated times (e.g...

Resolved! Nest Thermostat + C Connector with Oil burner and AC Unit

Hello,I had 5 different experts come to the house to figure things out but they couldn't, in fact I suspect the first one burned out my Fan Control Center unit (a transformer with a relay) that I had to replace myself, After everything was done to no...

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ozzium by Community Member
  • 10019 Views
  • 33 replies
  • 0 kudos

A/c

I don’t have an A/C option on my best. What is wrong with it? 

Kyliosborn by Community Member
  • 1142 Views
  • 7 replies
  • 0 kudos

Refund

We are still waiting for are refund the 45 working days are up . After a number of calls still waiting ,just getting fobbed off

MichaelW by Community Member
  • 2184 Views
  • 9 replies
  • 0 kudos
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