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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23953 Views
  • 0 replies
  • 8 kudos

History

Thermostat just stopped recording history for 11 April nothing on thermostat so obviously will not appear on the app

Rush hour rewards

does anyone know how you use the rush hour reward gift certificates?

DedeL by Community Member
  • 503 Views
  • 1 replies
  • 0 kudos

Eco

What temperatures does eco setting use?

sammy2009 by Community Member
  • 600 Views
  • 3 replies
  • 0 kudos

Heat link not connecting

Getting H17 error and I've tried resetting the heat link with flashing blue light and resetting the thermostat ring but neither is working.Installation is less than 6 months any advice or help would be great

Moved house. Can’t connect app to existing nest thermostats

Just moved to new house where they have nest learning thermostat. I’m trying to connect my app and when I try to get entry key it says problem connecting to service try later. I’ve been trying a few days but still saying the same. I’ve reset to facto...

Krisk120 by Community Member
  • 7735 Views
  • 10 replies
  • 2 kudos

Can’t reconnect WiFi

I tried to restart the thermostat, but it never successfully after I exchanged the batteries. Restarted router…I can’t make it go back!

Thermostat

My heater worked fine till I installed the nest. The wiring is correct. My heater will kick on and warm up then the fan starts… runs for a few minutes then shuts down. Then it starts again over and over and over what is the issue? And how do I fix it...

Jp10 by Community Member
  • 978 Views
  • 5 replies
  • 0 kudos

Nest Thermostat Stopped Working

Just over 2 years of having my Nest Thermostat, it stopped connecting to the WiFi. Everything else is connected to the WiFi, even the Nest Doorbell. After trying all the troubleshooting with no success , I contacted Google through chat. After listeni...

MAK1 by Community Member
  • 1093 Views
  • 4 replies
  • 0 kudos
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