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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4661 Views
  • 0 replies
  • 5 kudos

Need both Aux and Emergency Wires?

I have heat pump system (not a duel fuel system) that I'm wondering if I can connect a Nest Gen 3 Learning thermostat to. I have G, R, O, Y, W2, X (Blk), and E (Brn) wires. How should I wire this? Can I put W2 in W1, X in W2/Aux, and E in *(star)? 

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CR8 by Community Member
  • 700 Views
  • 4 replies
  • 0 kudos

too high ambient temp

like others i am having a reading too high. currently perfect 72 outside, old thermostat reading 73, nest readying 78. have restarted nest a few times, updated software, turned OFF sunblock. verified all wires are snugly connected inside. anything el...

E74 After installing second Nest Thermostat

Installed a new Nest Learning Thermostat downstairs a week ago and everything was working fine. So purchased one to replace the upstairs thermostat. I was installing it to today and after wiring everything up and switching the breaker on I plugged in...

Aquintas by Community Member
  • 600 Views
  • 4 replies
  • 0 kudos

away mode

my nest thermostat is on the main (2nd) level of my 3 level home. When i'm in the basement, everything is fine. For some reason when I go upstairs to the bedrooms my nest sets to away mode which means sometimes the ac does not turn on most of the nig...

kthaskins by Community Member
  • 573 Views
  • 4 replies
  • 0 kudos

Change language on thermostat

Just installed my thermostat and hit the wrong button and I cannot get Spanish off of it. Don’t see anywhere on the nest app where I can change the language. And it seems to be in constant test mode

DHarr by Community Member
  • 4354 Views
  • 4 replies
  • 0 kudos

Nest Keeps Increasing My Scheduled Temperature

We keep our Nest scheduled to cool to 24 degrees Celsius during summer days. However, this summer our Nest insists on increasing this temperature by 0.5 degrees. I have checked all my settings to turn off any feature that might trigger this behaviour...

jones4783 by Community Member
  • 467 Views
  • 3 replies
  • 0 kudos

Not heating

My thermostat is showing orange and that it is heating but the heater is not coming on.

Shaelei by Community Member
  • 412 Views
  • 3 replies
  • 0 kudos

Google nest thermostat snow

Wiring issues. I removed my older nest learning thermostat and now this one won’t work. Pic of wires included. Where do I put these wires on the new thermostat? 

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Dalspaugh by Community Member
  • 481 Views
  • 3 replies
  • 0 kudos
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