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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4705 Views
  • 0 replies
  • 5 kudos

Resolved! Nest heatlink no power

My nest heatlink has suddenly stopped working today with no power reaching the unit.I have 2 zones, with one heatlink still working with green light and the other no lights or power. I have tried turning the power on and off but still only one heatli...

Nest Thermostat Will Not Charge After Power Outage

The house lost power due to storm for 3 days. Power is back on but battery is low. I have charged it externally and put back on connector plate. Nest is not charging automatically but it has power and turns AC on. Not sure what to do to keep it charg...

A/C

I can’t get my Nest to show an AC mode. Only heat. Any ideas?

Nest thermostat

Recently moved into a new house that already has nest thermostat installed but previous owners do not remember password. Any way to factory reset the device manually?

Edgar by Community Member
  • 1587 Views
  • 15 replies
  • 1 kudos

Nest Thermostat eco mode improvement

I am not having an issue, just a suggestion. The plan I have with my utility company has cheaper rates for 21 hours (6:00PM to 3:00PM) and significantly higher rates for 3 hours (3:00 PM to 6:00 PM). During the Arizona summer, we precool our home fro...

Nest Learning Thermostat

My Nest Learning Thermostat will not connect to my wifi! I have tried everything…reset network, reset to factory settings, I don’t know what else to try?! Please help!!!

Kschin99 by Community Member
  • 440 Views
  • 3 replies
  • 0 kudos

Nest heat link dead [Amber-2.5 model] [Unable to contact support]

It appears that link others my nest heat link as died in the last 24 hours.Following from other fault finding;Hub does not light up, no connection.Power into unit checked and confirmed good at terminals 240v.Measured output on 12v connections and onl...

wfowlerm by Community Member
  • 2935 Views
  • 12 replies
  • 0 kudos

Nest themostat

My nest thermostat won’t connect to my wi-fi. Already went through all the troubleshooting steps and no luck. Please help.@google.

Huerta829 by Community Member
  • 486 Views
  • 3 replies
  • 0 kudos
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