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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22001 Views
  • 0 replies
  • 6 kudos

Help with Key Code.

Hi allWe now have our Nest thermastat all set up and seems to be going well.One problem we have is how we find the code again as we want to add it on to my wifes phone so she can also control the heatin from our phone. We have done what nest suggest ...

No power

I recently posted that I installed a Nest thermostat on Saturday and each morning I would get a No Power message until I flipped my furnace breaker and pulled the thermostat off and replaced it. Not wanting to do that every morning I researched issue...

MMB by Community Member
  • 436 Views
  • 1 replies
  • 0 kudos

Nest thermostat home away assist does not update eco mode

HiMy thermostat stays on while away and does not come out of eco mode when returning home. This main feature of the thermostat does not work. google support has acknowledged the issue over the phone and said you are working on it. what is the ETA for...

Rohan10 by Community Member
  • 534 Views
  • 1 replies
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Home/Away Assist still not working

Having spent 10 days online to Google support I am still no closer to having Home/Away Assist working. Does ANYONE know how to fix this or is it time to look into a different product altogether?

SiobhanT by Community Member
  • 2388 Views
  • 12 replies
  • 0 kudos

Complaint escalations?!

Hi all,After the heatlink originally installed with my nest thermostat was faulty (still under warranty) they sent me a replacement. I had to then organise installation (up to a cost of £100) and subsequently claim back the reimbursement cost. This h...

Resolved! Wiring

My builders moved my nest 3 heatlink and were unable to reconnect. I know where the power feed and the thermostat wires go but I am left with the cable to the Ideal boiler. Where do the live, neutral wires go on the heatlink also the black and white ...

Eigerton by Community Member
  • 4789 Views
  • 17 replies
  • 0 kudos

Resolved! Wiring my Nest, Heat Pump

Can someone point me in the right direction? I have a heat pump system. My heat is fueled by propane. I am posting pics of my existing wiring. Is the diagram correct and where does the blue wire go?existingis this correct and blue goes to "C"?

IMG_9675.jpeg IMG_9676.jpeg
memguy by Community Member
  • 1101 Views
  • 4 replies
  • 0 kudos
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