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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23735 Views
  • 0 replies
  • 8 kudos

Furnace not lighting

I just installed a Nest Smart thermostat. It replaced a dumb (no timer, just temperature and manual switch between AC , heat, and fan) digital unit. I wired in Y, W, G, R from the old unit. Found the C wire and connected that. Not used for the dummy....

Gmdh2o by • Community Member
  • 1256 Views
  • 13 replies
  • 0 kudos

I have an error code

I have Error cod E299, can you assist me?I have an I phone.I do not know what to pick on Choose A Platform., just guessing

Patches by • Community Member
  • 473 Views
  • 3 replies
  • 0 kudos

Nest Therm Gen 3 E79 Error code after a power failure

After working fine for three years, my Nest Thermostat is showing an E79 Error after a power failure. I can still communicate with the thermostat, but I can not see in the NEST Android App settings on how to restart the unit remotely. Can this be don...

Jeis123 by • Community Member
  • 381 Views
  • 1 replies
  • 0 kudos

Nest 3Gen not heating water after new cylinder installed

A competent plumber did a lot of work this week installing a new cylinder, pump and tank thermostat. When he left it appeared the Nest system was fully functional but it has become apparent despite it showing as on with the app and the thermostat, th...

How have people wired in S Plan heating with Nest

How have people wired an S-Plan heating system into a Nest thermostat? Any guidance would be appreciated. The main aspect I need help with is ensuring that when heating is called for, the hot water operates as well, but not vice versa.Thanks

Thars by • Community Member
  • 274 Views
  • 1 replies
  • 0 kudos

AC on instead of heat

We had to reset our Nest because it wouldn't connect to our new WIFI after reseting the Nest and the router. Now, the AC turns on instead of the heat. I saw someone had said to switch the heat pump wire from O to B and it didn't work. I switched it b...

aq123 by • Community Member
  • 423 Views
  • 2 replies
  • 1 kudos

Nest Thermostat return is maddening

I started a return- the QR code fiven to return the old decice is some weird phone number tht is no longer in service. I went to view labels link- entered my serial number and it still wouldnt give me a label. Reding through prevr posts i see they sa...

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