cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4692 Views
  • 0 replies
  • 5 kudos

Nest Thermostat offline and low battery message

DO NOT PURCHASE A NEST THERMOSTATI posted the message below and have spent countless hours with support but Nest refuses to refund my purchase. I paid $300 for the Nest Learning Thermostat and remote sensor and it does not work.After installation on ...

Rick- by Community Member
  • 142 Views
  • 1 replies
  • 1 kudos

Resolved! Nest not compatible

Carved out time, tools, all set to install Nest Thermostat on heat pump system. After going through setup .... Nest not compatible with system. My wires to heat pump contacts:R (red),Y (yellow),C (blue),O/B (orange),G (green),AUX/E(brn&wht)Any ideas?

Mtnroads by Community Member
  • 331 Views
  • 7 replies
  • 0 kudos

Dual Power Connector wiring for separate heat/cool thermostats

My house has separate thermostats for heat and cool control, each located in a different part of the house. It's a single-zone forced air system for both heat and cool. The existing thermostat wiring is minimal: 2 wires going to the heat thermostat (...

Proposed Nest Thermostat Wiring.png
DougSlug by Community Member
  • 279 Views
  • 4 replies
  • 0 kudos

Returning Nest Thermostats

Hello,Back in July I purchased 3 Nest thermostats thru Amazon. We finally had a electrician show up today, but he informed us we do not have the correct wiring for the Nest and we should stick with what we have.Because it has been so long, Amazon wil...

Paul68 by Community Member
  • 150 Views
  • 1 replies
  • 0 kudos

Free nest power connector

I am trying to redeem my free nest power connector. set up states: Because your home has an uncommon wiring setup, a Nest Power Connector or C wire is needed to deliver stable power to your thermostat. it then says order your free power connector her...

Casual254 by Community Member
  • 108 Views
  • 1 replies
  • 0 kudos

Nest app not connecting to the thermostat

My Nest app has worked for years and has controlled my thermostat brilliantly! However something has changed today as when I open the app it says “offline”. The thermostat itself is online and is still controlling the heating - it seems to be between...

As family member nest thermostat offlin

As a family member joined to my husbands home the nest thermostat says offline for m but my hubby can use on his phone Please tell me what I'm doing wrongI am manager in this home as he is

Can you program the fan to work only for secondary heat & AC

I have a system which the primary heat is radiant base board heat. If the Base board heat cannot keep up the secondary heat is ran from a Transom unit which also has the AC and Fan. I need to program the nest to only operate the fan when Transom unit...

Kanner6 by Community Member
  • 116 Views
  • 3 replies
  • 0 kudos

Cannot get the free nest power connector

Hello, My home heating system doesn’t have C wires for the thermostat. Earlier I ordered a Nest Thermostat to use for 1 of the zones of my heating (actually I had two, the other one is for my cooling but it does have the C wire) At that time I ordere...

VLe2 by Community Member
  • 191 Views
  • 2 replies
  • 0 kudos
to vote