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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4634 Views
  • 0 replies
  • 5 kudos

Nest thermostat detects motion proximity

Hello,i have a Nest thermostat and was wondering if it is possible to use the function presence sensing of the display as an alarm trigger for your home. Now if walking by, the display ligths up, and this works good.If you can use this this function ...

VdPJ by • Community Member
  • 95 Views
  • 1 replies
  • 0 kudos

Replaced thermostat connects to WiFi now cannot see network

8 days ago, my Nest E learning Thermostat stopped connecting to my Google WiFi network, all that was there was a w5 error code I received another replacement thermostat it arrived and I started to configure it. I was able to see all available network...

PaulSpn1 by • Community Member
  • 146 Views
  • 3 replies
  • 1 kudos

Upgrading Nest Learning Thermostat: 2nd Gen to 3rd Gen

(I'm in the UK and have a Combi boiler)Hi, ok, so after 9 years my Nest Learning Thermostat 2nd Generation has failed. The Thermostat (wall mounted) shows the H2 error, that the Thermostat is not receiving power. Nothing has changed in my set up, no ...

Denali by • Community Member
  • 625 Views
  • 3 replies
  • 0 kudos

Solved: Heat blowing cold air and only when fan is turned ON

Hello, I have the nest thermostat (purchased in 2023) and have been having a lot of problems getting it set up. My HVAC uses a heat pump and my old existing thermostat did not have a C wire. The wires connect to the old thermostat were Y, G, R (with ...

Nest temperature sensors

Hi all, this is the first time I've posted and I'm hoping that someone can help or offer some advice... I have looked over lots and lots of forums and just can't quite get to the answer!In a nutshell - we moved into our new house in August, which has...

pjuk79 by • Community Member
  • 113 Views
  • 0 replies
  • 0 kudos

Terrible Nest Learning Thermostat Temperature Sensor

The Nest learning thermostat generation 3 (and maybe others) shows terrible room temperature reading at low temperatures. Instead of reading the room temperature and reporting it, it reads its PCB temperature and reports it. To test this, turn off yo...

USA-CA by • Community Member
  • 333 Views
  • 7 replies
  • 1 kudos

Nest learning thermostat internet goes out

Hello,I am installing an electric heat pump, with aux electric back up heat. i know that i cannot use the outdoor sensor to control the switch between heat pump and aux, and that i have to rely on outdoor temperatures via the internet. my question is...

Johnh1 by • Community Member
  • 397 Views
  • 5 replies
  • 0 kudos

Nest and HZ432 dual fuel

Good morning. I am configuring my HZ432 zonning controller to operate HVAC system using 2 zones controled by Nest learning thermostats. Currently I have NESt thermostats configured to run dual fuel system (2 stage heat pump and 1 stage gas furnace). ...

peralex1 by • Community Member
  • 92 Views
  • 1 replies
  • 0 kudos

Unable to connect to Wifi and reset did NOT work

I have a home with 10 nest thermostats (Model 3.7). Some of them will connect to the wifi and some will not. I have tried to reset the few that do not and still same issues. I have learned from my neighbours that tthey also had defective ones which r...

TLALEX by • Community Member
  • 294 Views
  • 3 replies
  • 0 kudos
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