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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22158 Views
  • 0 replies
  • 6 kudos

My nest thermostat stopped working

My thermostat was functioning just fine, my WiFi went out it’s running again however the thermostat stoped working when I go into the app now it’s saying my thermostat is not compatible with my system at home and it won’t connect to the app anymore w...

Setup Nest Thermostat two-stage for Electric Wall Heaters

I have a seasonal cabin that currently has two 240 volt wall heaters. each is on a separate circuit and I am working on a design with Aube relays that allow connection to 24volt thermostat systems like Nest. I would like to use the heaters as a two s...

cabinguy by • Community Member
  • 295 Views
  • 1 replies
  • 0 kudos

Rc & Rh - No Power (but there is actually power)

I have had a 3rd generation next for a number of years and it has worked great, but recently started giving me problems and said there was no power. My HVAC guy came and looked at it and said there was actually power and that it must be a problem in ...

mactoph by • Community Member
  • 445 Views
  • 1 replies
  • 0 kudos

Nest learning thermostat frozen on home logo

Nest thermostat 2n gen welcomed me into new year by freezing on home logo after many years of service. Will not resest. Fully charged. Another post I saw had same issue and support was able to provide a file to load to nest via computer after back an...

Nathan12 by • Community Member
  • 580 Views
  • 5 replies
  • 0 kudos

Nest E heatlink

Hi, I have a nest E thermostat and heatlink. It wasn't working so i did a fact reset on both. When i start to install the thermostat is fine, however, when i scan the heatlink to finish it says i need to first remove it from the app. However, I can't...

DMCQ23 by • Community Member
  • 159 Views
  • 0 replies
  • 0 kudos

Resolved! Thermostat says it is connected, but phone shows no info.

The issue is not getting started, but none of the others applied either. I have had my thermostat working for over a year, but my phone app shows no information. When I go to settings and Nest app, it says it is connected. I realized I have never use...

Gen 3 Learning Thermostat temperature is way off after disassembly

I have disassembled Gen3 thermostat to see if battery replacement could be done by myself.I got to the point where I unplugged the control cable, visually checked the battery, and assembled it back.(only 1 ribbon cable removed and installed back righ...

BeCue by • Community Member
  • 266 Views
  • 1 replies
  • 0 kudos
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