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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23935 Views
  • 0 replies
  • 8 kudos

Dehumidifier and cool to dry

I have a 3rd gen learning thermostat with a new Goodman two stage heat pump. It seems that every time cool to dry kicks in… the fan turns on but the compressor doesn’t run. I tried resetting my thermostat and did notice on the app it said “dehumidify...

Jonnymcc by Community Member
  • 1853 Views
  • 6 replies
  • 0 kudos

Resolved! Celsius .5 degrees

HI all. Does anyone know if the learning thermostat and the new nest thermostat do .5 degree increments in Celsius? Example 20.5C and so on?Also the new nest thermostats come in 4 colors, is the front part of the display coloured as well? As in is th...

Savage420 by Community Member
  • 2806 Views
  • 7 replies
  • 0 kudos

touch bar

The new NEST thermostat I am installing scans the bar code my phone nest app then asks for Entry Key. The touch bar will not allow me any further than asking to goto google home for set up. How dowe get this operating?

aidiverpro by Community Member
  • 1089 Views
  • 4 replies
  • 0 kudos

i am not getting entry key

i am not able to connect nest thermostat to my IOS, its not providing entry key, please suggest

raj22 by Community Member
  • 1166 Views
  • 3 replies
  • 0 kudos

Resolved! combi-boiler + split aircon

Hi all - having trouble researching this issue. I have a Viessmann combi-boiler that sends hot water to my home’s radiators, and 4 x Hitachi splits with wifi adapters installed in each of them, to provide cooling (and supplementary heat if needed). C...

pj-italy by Community Member
  • 810 Views
  • 1 replies
  • 1 kudos

Thermostat issues

I’m replacing a nest with a nest I wired the new one the same as the old one but now the ac turns on in heat and the heat turns on for ac

Thermostat PIN

Last night I tried to turn on my thermostat by using the Nest app on my phone but it hanged there for ages. I tried to turn the heating on with the thermostat but it is locked and asks for a PIN that I don't know.Please helpThanksDavid

Dave10 by Community Member
  • 696 Views
  • 3 replies
  • 0 kudos

Thermostat forgot pin

Need someone from customer service to guide me step-by-step please I Need help unlocking nest E thermostat forgot pin

Aryyy by Community Member
  • 679 Views
  • 3 replies
  • 0 kudos
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