Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Do my wires look compatible?
First time home buyer and want to update my current thermostat to a Nest. I’m incredibly foreign to all of this and have a slight fear of messing with electric wires (even when the power is off) I did follow the walk through instructions when attempt...
Nest Thermostat Connection Diagram
Hi, Does anyone know if the Nest support chat is available? I know in the past, Nest had a chat feature, you can email them a photo of your existing connection, and they would email a diagram. Is this still an option?
Nest thermostat 3rd gen
hello everyone It’s have been several times since I got my thermostat. I was able to use my phone to control the temperature, but sometimes it shows up my thermostat is connect to WiFi but my phone says not so don’t know what to to lol Anyone has the...
Why is Nest turning my heat on at the wrong time?
Have had nest working for nearly a year now but recently it seems it seems to be having an issue. We have it set to be on for a couple of hours on morning, and couple in evening. However, at around the same time each day have noticed it coming on des...
Resolved! Blinking red light no display
I dropped my nest thermostat. When I put back on wall it’s blinking red. I took off and put back on now blinking green then went back to blinking red. No display what should I do
Resolved! Energy History Report Colors
Hello, on the Energy History report using the Nest App, when the details of heat used on a single day is opened; there are dark orange sections and light orange sections.What do these represent? Do the dark orange sections represent Emergency Heat?
Checking thermostat triggers the heat to come on
It’s been cold here, and I’ve been going to the nest thermostat to check the outside temperature. Simply standing in front of the thermostat brings it to life and shows me the outside temperature, but now it also triggers the furnace to turn on. Why ...
Resolved! 3rd generation Nest Thermostat
I am installing a 3rd generation Nest thermostat in a different location to the existing wired thermostat. If I use the USB port for power, will it still signal to the heat link over the wifi?
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