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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4965 Views
  • 0 replies
  • 5 kudos

NEST HEAT LINK NOT WORKING ANYMORE

Hello!I also need to add myself to the growing list of disappointed customers, with a faulty NEST heat link, after only using the NEST 3rd gen. thermostat for less than 18 months.I have completed all the suggested steps with no response from heat lin...

BorV by Community Member
  • 13531 Views
  • 11 replies
  • 6 kudos

Fan no longer run 24/7

I had the nest thermostat third GEN for over two years now and it was working fine, the fan ran 24/7, this is how my AC work with this and previous thermostats, just recently I noticed that my AC fan is turning off, I checked the nest app settings an...

iLbsLi by Community Member
  • 654 Views
  • 3 replies
  • 0 kudos

Thermostat says heatings on but the boiler is not on.

Thermostat and the app say that the hot water is on. The boiler is not on. I can manually turn the boiler on from the wall mounted square box. But the thermostat on the app I’m not controlling the boiler what do I do.

CL40 by Community Member
  • 455 Views
  • 3 replies
  • 0 kudos

Broken tabs on thermostat display

The display on my nest thermostat has two broken tabs and my nest falls off the wall really easily. Is there a replacement for just the back cover?

Dlyfar by Community Member
  • 802 Views
  • 4 replies
  • 0 kudos

Nest thermostat lost connection to WIFI

Yesterday, out of the blue my nest thermostat lost connection with WIFI and now wont find any networks. Allmy other WIFI devices working fine but have reset router anyway. Also tried resetting the thermostat with no luck. Any ideas please?

No WIFI.jpg Battery.jpg Base.jpg
GeoffWyatt by Community Member
  • 1760 Views
  • 12 replies
  • 0 kudos

Connecting Nest 3rd Gen with Aprilaire 1842 Dehumidifier

I am having difficulty connecting my Nest 3rd gen. learning t-stat with an Aprilaire 1842 Dehumidifier. Does anyone have recommendations for how to turn off the internal humidistat on the Aprilaire and connecting w/Nest?

LarryR by Community Member
  • 287 Views
  • 0 replies
  • 0 kudos
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