Google Nest Community

App says needs more info. Is this wiring compatible with Nest?

Thermostat not connecting to app

I recently bought a home and am trying to connect thermostat to app. When I get to the point of dialing in nest app on thermostat to get the code it says ‘ already connected to an account’. How can it be reset, or disconnected from account that is cl...

Nest Thermostat showing in Google Home app but not in Nest app

My Nest Thermostat required me to add the product via the Google App, but once successfully added, it does not show up in the Nest App. I also purchased a Nest Temperature Sensor, and the product must be added via the Nest app, which I cannot do beca...

Thermostat won’t stay charged

My nest thermostat has been wonderful for 2 years now but all of a sudden it won’t hold a charge. When it began happening a couple months ago I could “manually” charge it and it would last several weeks but now I am having to manually charge it every...

Nest Thermostat Heatlink failure - confirmed by boiler tech and electrician

The heatlink failed completely leaving us without heating. First we had a boiler expert check and then an electrician. The heatlink has totally failed. Its only around 2 years old. Please help.

Nest learning thermostat keeps getting offline

My nest learning thermostat shows that I am offline. I have tried to charge the battery by connecting thru USB port. How long do I need to charge it?

Boiler ignores signal from Nest thermostat

Hi all,I went on vacation some weeks ago and switched off the boiler as there was no need to keep it running.When coming back, I switched it on again. And since then, the boiler ignores the control signal from Nest and basically keeps heating. Which ...

Hot Water priority issue With 3rd Gen Nest

Hi,We have a normal boiler i.e Not combi. We recently had the pressure cylinder replaced in our system as the old one started leaking.Since the replacement, when the heating is on, the hot water doesn't seem to function efficently (or perhaps not at ...

Hot water coming on randomly

My hot water comes on randomly. We have it switched off and on ii comes. I hz e noticed that the water cymble at the bottom of the thermostat shows orange. Can you help

Nest Hot water heating problem

I have just recently had installed a Nest Thermostat and am having issue i believe with the thermostat and my installer . Can some one confirm that I have understood what should be happening in relation to my hot water only please .Picture 1- hot wat...