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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23575 Views
  • 0 replies
  • 8 kudos

E79

Installed a nest third generation learning thermostat. Receiving an error code e- 79 telling me there’s no power to the C wire. When checking with a multi meter both R and c are measuring voltage. Have re-checked connections and made sure copper wire...

DRT by Community Member
  • 627 Views
  • 1 replies
  • 0 kudos

Nest support

Is there anybody on hear from nest or Google to support us  

Steph477 by Community Member
  • 596 Views
  • 1 replies
  • 1 kudos

Heat link stopped working

My Nest heat link has stopped working. No light on it at all and H71 error on the thermostat. Was purchased under 2 years ago. I’ve checked the power and there is power to it and wiring looks ok. Please can I urgently get a replacement?

Thermostat

I just moved into a house with a nest gen 3 I think. Anyway, the house I moved from had a nest learning thermostat as well. When I moved I deleted that address from my account. Now I can’t add the new thermostat at the new house. It says it’s already...

TJs by Community Member
  • 610 Views
  • 2 replies
  • 0 kudos

Knocked heat link now faulty - can I still leave boiler on?

When moving some things around we accidentally knocked the wire to the heat link, it sparked and now it wont turn on, I will get someone in to fix this. However while I wait, am I able to still leave the boiler on so that our hot water works?

tjcomps by Community Member
  • 311 Views
  • 0 replies
  • 0 kudos

heat will not run up from eco

We have our nest at a cabin. We keep it at 40 on eco wen not there. It will not turn up using comfort or sleep options from app. When we get there we can manually turn up but that defeats the purpose. We want it warm when we get there.

Thermostat

Hi my thermostat keeps saying in 2hrs+. I connected it through the app and on my phone it’s showing on but no heat is coming through.On the thermostat it’s showing on in 2 hrs +. I switched it on at 3pm got home at 6:15 pm and still no heat. My house...

Changed phone number

My wife changed her iPhone to an android phone. She now has a new number but nest will not let her change the phone number even when she has the same email address. Any ideas?

Fitz by Community Member
  • 1680 Views
  • 6 replies
  • 3 kudos

Nest thermostats

Is there anyway to change the default 1 degree swing? I want to make the furnace turn on less frequently.

JerryE by Community Member
  • 900 Views
  • 3 replies
  • 1 kudos

Heat link won't connect to Thermostat E?

Our heatink is refusing to connect to the Thermostat, even if thermostat is next to the heat link. The blue light on the heat link is pulsing, not steady, does that mean anything? Any advice would be appreciated?

Camille by Community Member
  • 330 Views
  • 0 replies
  • 0 kudos
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