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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Thermostat compatible?

I have these wires for my existing systemLooped red wire connecting W2 and WE Yellow GreenLooped red wire connecting RC to RH Is this compatible for the Google Nest Thermostat?

Stevepaul by Community Member
  • 256 Views
  • 0 replies
  • 0 kudos

Heatlink

Hello, heating no longer works have had someone have a look and it’s the heatlink. How do I get a new one sent out please

Ben1986 by Community Member
  • 271 Views
  • 0 replies
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Preheating

My thermostat keeps reading preheating when the heat comes on what can I do about this?

Forgot pin code

What do I do if I forgot my Pin Code and my device is no longer appearing on my nest App, we changed net provides so it’s not connected to wifi anymore! How can I rest thermostat back to factory settings?

MN by Community Member
  • 724 Views
  • 1 replies
  • 0 kudos

Restart Nest Thermostat E remotely?

I have 3 Nest Thermostat E in different parts of the house. They are all reading crazy high temperatures (96,97,100). But the furnace is not running. Can I restart them remotely?The help doc does not match what I'm seeing on my iPhone or web browser.

kji by Community Member
  • 303 Views
  • 0 replies
  • 0 kudos

Still not received nest installation refund

It’s been sone time now and I still haven’t received my nest installer refund despite sending in invoice and nothing from the accounts team. case 0-############2332

Aharis by Community Member
  • 445 Views
  • 1 replies
  • 0 kudos

Nest thermostat

Tried setting up and will not make it past the screen where it is looking for already connected apps so that it can connect to wifi. I have performed a factory reset and tried this setup step a few times now with the same result... Error stating "cou...

Jasonn357 by Community Member
  • 433 Views
  • 1 replies
  • 0 kudos

Nest was working fine but now only blows out hot air

I've been using my Nest thermostat for 6 months. We used the Cool setting all summer with no issues and last month when it got cold we switched to Heat - no issues. Randomly yesterday I noticed it was hot in the house...like 78 degrees. I switched to...

MTkacsik by Community Member
  • 1565 Views
  • 6 replies
  • 0 kudos
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