Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest not working to control the boiler
Hi I've a Potterton Powermax boiler 155x and I've replaced the PRP thermostat with a Nest as per this blog http://needsmorepolish.blogspot.com/2018/03/fixing-heating-upgrading-to-nest.htmlThe Heatlink powers up, but does not seem to control the boile...
Heatlink switch not turning off heating
We have just had a boiler breakdown (fan) and on repair the Heatlink just seems to be stuck in the on position.Manual is it working and the Heatlink to boiler cable is constantly supplying electricity to the boiler.i can only think the contacts are s...
Nest learning thermostat compatibility check
I’m trying to set up my nest learning thermostat. I have a heat pump. All electric home. I have what looks to be 7 wires connected to my current thermostat. In the setup section on the app it tells me it’s not compatible but I might be putting bad i...
Honeywell heat pump to Nest wiring
I have a Honeywell heat pump and I am facing cooling issues after installing the Nest learning thermostat. I might have wrongly installed the wiring and need help. I have 6 wires (Aux/E, G, O/B, C, Y, R, Rc) and an R/Rc jumper (see image below).Aux/E...
Nest 3rd generation is starting to blank display
I have the 3rd generation of Nest Learning Thermostat. It has worked with no problems for a year or more. Recently it will stop waking when you walk up. No display at all. You can press the thermostat and it will show the display and you can control ...
Nest Thermostat wiring compatability
I have a Trane Thermostat and it has 7 wires. R, W2, W1, Y&Y1, G,O and B my nest has only 6 terminals???Is it compatible and if so, how do I wire it.
is my wiring compatible?
Is this wiring compatible with a nest thermostat? Labeled wire connections appear to be G, Y, W, RH, RC G, Y, W, RH, RC
Two Thermostat adding family to Guest on the Nest App
I am struggling to add a family member to my Nest Thermostat app for a second thermostat named Guest Home. I do not want to link this thermostat to my Google Home and want to keep it separate from my second Thermostat that is linked to Google Home. T...
Network login from Nest app
I can connect my Nest Learning Thermostat to my home network directly from the thermostat with no problem. Through the Nest app, it shows my network as available, but after I put in the password (yes, I’m typing it correctly), it won’t connect. I’m t...
dual fuel setup, heat pump and baseboard, temp not tracking with thermostat setting
folks,a bit of a learning curve for medual fuel setup as shown in PRO diagrams (1 stage heat pump, 1 stage heat) (heat source 1=electric, alt heat source 1=oil fired baseboard) 3rd gen learning t-stat. t-stat set for heat at 68deg, t-stat shows 71 - ...
