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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21776 Views
  • 0 replies
  • 6 kudos

Thermostat lost connection to heat link

My thermostat lost connection to the heat link and I can not get connection re-established.Thermostat mentions error H1 and I tried troubleshooting solutions but no succes. However thermostat does not allow me to go to settings only allows : Reconnec...

Ton1 by Community Member
  • 791 Views
  • 3 replies
  • 0 kudos

Google hubs has issue with nest thermostat

New nest learning thermostat gen 3. All test good. Can control with Google home, voice and 2 of my 3 hubs. One of the hubs display the following message when you try to access it from its screen or voice. “Upstairs thermostat isn’t available. You mig...

Crmajor by Community Member
  • 1016 Views
  • 3 replies
  • 0 kudos

Do the Y and C wires look correct?

I just moved into a new detached house. I have a older generation learning thermostat which I plan to put here. The house currently has a Honeywell thermostat. I opened it, and can see 6 wires. Question 1: If you see the attached picture though, I se...

PXL_20211219_144111966.jpg PXL_20211219_144540655.MP.jpg
saurabh9 by Community Member
  • 1351 Views
  • 6 replies
  • 0 kudos

Power Issues

My lin only reads 20 or 20 MA. Will my nest e work if I charge the battery off line?

Polaris by Community Member
  • 415 Views
  • 1 replies
  • 0 kudos

Re-establishing iPhone NEST APP control

I got a new iPhone 13 Pro.. and am NOT able to connect to my already installed NEST Thermostat. I have followed all the instruction.. but my thermostat does not allow me to view my 'KEY' to add it to the app. It tells me that I am already connected.

GiaBall by Community Member
  • 425 Views
  • 1 replies
  • 1 kudos

Only R and C wires on Honeywell thermostat

I only have R and C wires attached to my old Honeywell thermostat. There are white, blue, and yellow wires, but they are not attached to anything. I have 2 zones, each with separate HVAC units and thermostats. The one on the main level is working fin...

Young by Community Member
  • 11805 Views
  • 27 replies
  • 0 kudos

Nest not working to control the boiler

Hi I've a Potterton Powermax boiler 155x and I've replaced the PRP thermostat with a Nest as per this blog http://needsmorepolish.blogspot.com/2018/03/fixing-heating-upgrading-to-nest.htmlThe Heatlink powers up, but does not seem to control the boile...

easysteve by Community Member
  • 1772 Views
  • 7 replies
  • 0 kudos

Heatlink switch not turning off heating

We have just had a boiler breakdown (fan) and on repair the Heatlink just seems to be stuck in the on position.Manual is it working and the Heatlink to boiler cable is constantly supplying electricity to the boiler.i can only think the contacts are s...

Perry01150 by Community Member
  • 4471 Views
  • 24 replies
  • 0 kudos
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