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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22012 Views
  • 0 replies
  • 6 kudos

Resolved! Heat link no power

our heat link had stopped working. 2 years old, No power at all. Checked by heating engineer. Boiler is working. No work done or power cuts. How do I get a replacement as soon as possible.

CarolineP by Community Member
  • 1856 Views
  • 10 replies
  • 0 kudos

Heating issue

I've just moved into a place with a nest controller for the heating, connected to a hot water tank & an old outside oil-powered boiler.I've sussed out how to set the controller, but even when it's switched onto manual/heat/19⁰ and seems like it shoul...

Birdie1 by Community Member
  • 293 Views
  • 0 replies
  • 0 kudos

controlling nest from iphone

Once I migrated, I lost all ability to control the temperature from my iphone. How do I resolve this. I saw a similar post, with no replies.

Hot water no signal

 Hi All, yesterday we had the learning thermostat installed. Our heating is working perfectly fine however we have no hot water at all. There does not seem to be any signal reaching the boiler as this does not 'kick in' when we run hot water. Any hel...

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Sam_56 by Community Member
  • 548 Views
  • 2 replies
  • 0 kudos

Nest thermostat blowing cold air.

The thermostat is sending the signal to the air handler calling for heat but not the zone valve controller, so we are getting cold air blowing out. I switched the zones around so I know it is not the panel for the zone controller. Can it be the therm...

Ahade by Community Member
  • 1135 Views
  • 5 replies
  • 0 kudos

N260 error after a year

I installed the nest a year ago without a common wire and it has worked fine until now. I had it off for a month as the weather didnt dictate heat or cooling. When I turned it back on, I get the N260 note. Is it because it was off? Will it recharge i...

HzrInAz by Community Member
  • 5441 Views
  • 10 replies
  • 0 kudos

Remote sensor identification

I have a remote sensor identified as “office“ and the thermostat is identified as “hallway thermostat“. When the remote sensor is operating it is identified as “hallway thermostat,“ on the face of the thermostat as well as on the app. Is there a way ...

PhxJack by Community Member
  • 455 Views
  • 1 replies
  • 0 kudos

Fixed temperature when away from property

My second home has nest learning controllers - what do I have to do so that when I walk out of the house I can switch to a setting that keeps the house at 12 degrees during the winter months?

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