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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Unable to connect to wifi

HelloLike many others one of my nest thermostats have lost connection to the wifi. I have performed all of the recommended steps in troubleshooting guide. I have another nest that is working fine. I can not see ping data and the weave shows no connec...

Ltpjunk by Community Member
  • 607 Views
  • 1 replies
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Setting my thermostat while on vacation

Good evening. I have left on vacation and want to make sure that my settings are ok on my thermostat. I would like the cooling and fan to stay off until I get back. What setting do I need to use? Presently I have set my thermostat at 80. Because it i...

Nest thermo power issue

Brand new Nest learning thermostat. Best Buy tech says I don’t have enough power to run thermostat. I had a regular one and it worked fine. I only have boiler to control so two wires.

Worse customer service

I have been trying to replace my not working thermostat after only couple of months and google can’t get me a replacement for more than two months now. This is the second one that broke in couple months. While I got the first one replaced, I was char...

Rbg by Community Member
  • 290 Views
  • 0 replies
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Cannot complete setup in Nest App; hangs on serial number entry

Today I installed a Nest Learning thermostat and when I try to setup the Nest app on my phone it stalls on 'Choose the last 4 digits of your devices serial number'. The page does not display the serial number at all and there is no way to get past th...

edxxx002 by Community Member
  • 1338 Views
  • 3 replies
  • 1 kudos
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