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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16133 Views
  • 0 replies
  • 6 kudos

Moved into new rental property with neat thermostat

I recently moved into a new rental property and the nest thermostat is locked with a pin so I am unable to change anything or add it to the app. I have plugged into a computer and am able to see the technicalinfo.plist file

Mmorin29 by • Community Member
  • 865 Views
  • 4 replies
  • 0 kudos

Nest E (Rev1) is Dead

I have a battery issue. Even after taking it off the base and charging via USB for 5 hours it only shows a black screen. I have 2 Next thermostat E (Rev1) devices and one is fine and this one after 5 years has been giving me battery problems for two ...

BBoyd by • Community Member
  • 682 Views
  • 3 replies
  • 0 kudos

Rh (heat link) not detetcted

I just installed the nest thermostat the learning one and it seems it doesn't detect the Rh Cable. I have a heating with baseboards and the air conditionning with forced air, it worked before with a battery powered thermostat. Also now when I heat th...

Blank screen

Any ideas why the screen keeps going blank (and unresponsive) with green flashing light?I see several others have had same problem but for some reason you can’t access the resolution.

Plug by • Community Member
  • 1692 Views
  • 7 replies
  • 0 kudos

NEST schedule not adjusted to daylight saving

In the UK the clocks went forward a couple of days ago. My NEST, however, is starting one hour earlier than it should, which means it has not adapted to the change of time. It starts at 5.00am, for example, when it should now begin at 6.00am.The time...

Simon1 by • Community Member
  • 3897 Views
  • 6 replies
  • 2 kudos

Nest thermostat

my nest thermostat shows information on my phone but no longer on my iPad. How do I fix that?

GailB by • Community Member
  • 585 Views
  • 3 replies
  • 0 kudos

Thermostat connected to old heat link

Hi,I've just moved into a house with a Nest Learning Thermostat. It's all installed but I tried to connect it to a new account (my account I've just set up), and have factory reset the thermostat and the heat link. The issue is that the entry key for...

PeteandMel by • Community Member
  • 1027 Views
  • 3 replies
  • 0 kudos

Nest Thermostat wall plate buzzes when Rh is connected.

I have double stage heating with a Common wire (6 wires total) - Y1, G, W1, W2, C & Rh. When I disconnect Rh, it's silent, but once i reconnect, there is a very faint buzzing sound. I haven't had any errors on the nest related to charging or power is...

srecce88 by • Community Member
  • 12062 Views
  • 16 replies
  • 1 kudos

Termostate has a phone icon

Help please my nest thermostat is showing a phone icon and can't do anything with it and I have got the app

Nishka23 by • Community Member
  • 757 Views
  • 3 replies
  • 0 kudos
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