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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 0 replies
  • 6 kudos

C-Wire

I want to install a new Nest Thermostat (07/2021 manufactured) and my system has W, Y, G, Rh & Rc wires (Rh-Rc have a jumper and one red wire connected). How do I know if I need a 'C' wire? When I did the compatibility check, I read that my 4-wire sy...

FarmerAl by • Community Member
  • 376 Views
  • 0 replies
  • 0 kudos

Reimbursement

How do I get reimbursement for a job done to replace a faulty heat link?

Keith26 by • Community Member
  • 4471 Views
  • 27 replies
  • 0 kudos

Error Code E-80

Nest keeps indicating Y-1 not connected. Checked everything form Thermostat to Unit. no issue that I can find. Removed nest and installed old manual thermostat and everything works fine. What's happening?

DonR1 by • Community Member
  • 479 Views
  • 1 replies
  • 0 kudos

Broken Heat Link

Hi,Since an Hour or so my heat link is dead. Tried reset and tried resetting to factorysettings. But nothing happens. There are no lights visible on the heatlink itself. What to do= It´s stsarting to get cold inside.

Marin by • Community Member
  • 1428 Views
  • 6 replies
  • 1 kudos

Next app: Home/away assist (again)

Here's my problem. I use Home/Away assist on my Nest Learning Thermostat because I work irregular hours. When I leave the house, things work fine: the app records that I'm away and switches the thermostat to Eco. But often when I return home, althoug...

Previous thread closed out: Broken Heat Link

Requested replacement unit from Google for broken Heatlink - to answer previous questions from CristianC:How long has your thermostat been installed for? 18 monthsDid the issue happen during the installation? NoIs there any error on the Nest thermost...

Meaning of each setting

Date Time Humidity Set Temp Outside Temp Inside Temp Mode11-10-21 8:11 am. 57%. 68 65 74 HeatI am so confused with these numbers that they do not make any sense and I could not find explanation in Nest booklets. This is where Nest needs to improve a ...

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