cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16120 Views
  • 0 replies
  • 6 kudos

Eco mode

The Nest thermometer preset schedule shows Eco mode coming on at 8:30am (scheduled in between 2 comfort modes). Will it automatically change to Eco mode at that time? I only want to use Eco mode when we are out of the house and I am not sure how to s...

MegH by • Community Member
  • 675 Views
  • 3 replies
  • 0 kudos

Humidity sensor reads higher the cooler it gets

My nest e thermostat seems to read higher the cooler it gets. If the system doesn't run and the room naturally heats from the sun humidity will drop 20+ percent but if I cool the room it will increase to nearly 85%. Now that temps are dropping the sa...

Resolved! Current ambient home temp not on display

How do i set the app to show the current temp inside my home? I see the desired temp but no current.I want to see the current temp inside my home when I look at the Nest App. I have tapped on the thermostat on my apps home page. When it opens all I s...

JaneS by • Community Member
  • 1400 Views
  • 5 replies
  • 0 kudos

Resolved! Changing Furnace Heat Source

Our thermostat was accidently set up as and electric furnace and should have been set as gas. Now heat won't work and its cold. Primary heat fuel source under Heat Configuration will not allow us to select gas. What should we do to fix this? I can ac...

Snomis1 by • Community Member
  • 25816 Views
  • 7 replies
  • 3 kudos

Can’t reset pin

Hii can’t remember my pin for my nest and tried my settings to reset and nothing there help can’t put heating on

Ws by • Community Member
  • 916 Views
  • 4 replies
  • 1 kudos

Nest 3rd Gen

I had 3 wires in my previous thermostat that had a RC jumper. The heat went shut off now. Please advise.

Chi773 by • Community Member
  • 727 Views
  • 3 replies
  • 0 kudos

Heatlink. 3rd Gen Not Working

Hello Google, I have a problem with a 3rd generation Nest Heatlink which had been covered in a previous post here on the old forum:https://support.google.com/googlenest/thread/95117694/heat-link-has-suddenly-dead-no-light-and-unable-to-do-anything?hl...

Labels