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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21874 Views
  • 0 replies
  • 6 kudos

Normal behavior? Fan turning on after heat

I just installed a new thermostat and I wanted to check to see if this was normal or what I need to do to fix it if it's not.I have forced hot air. When the thermostat turns the heat on, it runs for certain time, then it turns off. About 10-20sec lat...

Nest power connector with multi zone controller

Hi All, I have dual zone heating & cooling system and using Nest Thermostats. I don't have C wire and bought Nest power connector. In the manual, It say that I need to wire Nest connector to zone control board but it doesn't say where in the board. S...

Umut by Community Member
  • 15686 Views
  • 14 replies
  • 1 kudos

Thermostat losing connection with heat link

My thermostat is connected with wifi, but its losing connection with heat link device attached to the boiler. My boiler+heat link device is approximately 20mts away from thermostat. Is there any repeaters available to stabilise the connection?

Johnk by Community Member
  • 415 Views
  • 0 replies
  • 0 kudos

Blinking Green with Black Screen

I have a GEN two thermostat. My battery was dead so I replaced it. It blinked red for a long time, but then eventually started blinking green. I can’t get past this. I googled and it said I was running into a start up error. Thermostat is non-functio...

CraigB by Community Member
  • 797 Views
  • 3 replies
  • 1 kudos

Can't connect whole house Humidifier

I recently bought a "Nest Thermostat" not a "Nest Learning Thermostat". While going through setup, I tell it that I have a wire for *, which is my humistat wire, but I don't see how I can tell it that it's for a humidifier. Did I mess up and need to ...

ea1738 by Community Member
  • 783 Views
  • 2 replies
  • 0 kudos

Alexa turns on but won’t turn off Nest

My Alexa voice control successfully turns on my Nest, but when I attempt to tell to shut it off, the app says it’s off but in fact the thermostat stays on I have attempted a nest ResetI have attempted to disable and re-enable the skill I have attempt...

Matteo2081 by Community Member
  • 2360 Views
  • 5 replies
  • 3 kudos

Alt heat not working

I have a heat pump and gas furnace. When the system switches from the heat pump to Alt Heat, nothing happens on Alt Heat. After the room temperature drops sufficiently, Alt Heat Stage 2 finally brings the gas furnace to life. How do I get the Nest to...

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littdh6 by Community Member
  • 941 Views
  • 2 replies
  • 0 kudos
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