Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Low battery / wifi disconnect on Nest Learning Thermostat 3rd generation even with power connector
We installed a Nest Learning Thermostat 3rd generation in 2019 and intermittently had low battery warnings / wifi disconnecting, usually more often in spring and fall when the system ran less often. We do not have a C wire. We were going to pull new ...
Wiring Guidance - White Rodgers to Google Nest Learning
Hi, I currently have a white Rodgers thermostat with a white wire in W, red wire in RH (with a jumper wire to RC), a blue wire in B, nothing in C, a green wire in G, brown wire in O, and a yellow wire in Y. I’m having trouble determining where the bl...
Heat only wiring
Wanted to check to be sure. I have a heat only thermostat connected as indicates in the photo. I was ‘guessing’ the white wire going to (old) Rh/Rc with jumper would go to the R on the NestAnd the red wire going to the (old) W/E would go to the W on...
Is my thermostat wiring compatible to nest
Hi,I would like to know if my thermostat wiring is compatible with the Nest thermostat?I have attached a picture for your reference.I have a heating cooling single compressor system with gas heating.In my current thermostat there are 5 wires connect...
No terminal marked 'C' inside furnace - which to use
Where to connect C wire in furnace? Older Lennox GH6-100C furnace. No 'C' Terminal (nor Control Board): Only available terminals are three on gas control - red from thermostat, white from thermostat,/'24V' terminal on transformer, and the terminal th...
Heat link dead - No contact from google support
Heat link is dead, no lights, have tried the 10 and 20 second button hold resets.Spoke to support on Thursday, said someone would contact me as still under warranty.I’ve heard nothing back!!
Nest app won't accept 2nd thermostat in same home.
The first thermostat went in the app with no issues at all. The second one won't go at all. Spent 3+ hours on phone with tech support. The only solutions so far is to have two separate homes. So now I have to have the downstairs thermostat in one hom...
Resolved! Nest Remote Sensor
What’s the lowest temperature that a remote sensor can tolerate? Meaning, can you place it in a covered outdoor area that will get down to zero Fahrenheit?
