Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat Disconnected from wifi
Hello again all,I was provided with an incident reference number 6-4120000031957, awhile back and I replied with the required information but I have not heard back. Incidentally, my thread has been closed. Thank you.
Thermostat
New Thermostat has been saying cooling delayed for hours. Inside temperature 79 cooling set to 73
Resolved! Nest 3rd Generation Thermostat
Nest thermostat disconnected from app and will not reconnect giving me M15 error. I’ve tried all the troubleshooting mentioned and nothing. WiFi is working fine. I’m at a loss.
Nest appl. on iPhone stopped working
My iPhone 8 stopped showing me the normal Nest appl with upstairs and downstairs temps. My iPad Pro still shows the best appl page with both zones and controls them. iPhone indicated that I had to roll my Nest appl in to Goggle Homeappl…..this did no...
Compatibility
Duplicate post
W5 error
I have had a nest for 2 years now and never had an issue with connecting to WiFi, now it won’t connect at all?
Google Nest 3rd Gen Heat Link dead
Had Gen 3 Google Nest installed as part of a two zone system about 1.5yrs ago. Heat Link controlling upstairs heating (zone 2) suddenly has no lights and has stopped working. Tried the reset method but nothing. There is power in the unit as my voltag...
cannot connect app to Thermostat E
I have tried numerous times to connect the Nest app to my Nest Thermostat E. I've read the post re. an entry key but it is not possible to obtain one of these as the thermostat doesnt give me this choice. Oddly it says: Nest App Connected? I press th...
1hr minimum heat ON setting
Why is the minimum heat demand time period 1hr. My heating system does don’t require 1hr otherwise it will be on too long and inefficient. Schedule should allow for 15/30 minute heat up periods.
