cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 24007 Views
  • 0 replies
  • 8 kudos

A/c blows hot only

When a set to 75 cool it blows hot and starts heating up house instead cooling it

Jackv by • Community Member
  • 716 Views
  • 2 replies
  • 0 kudos

Why are schedules set at 60 minutes intervals?

I have a 2020 Nest Thermostats and when I am trying to setup schedule, I notice that the schedule set point has to be 60 minutes intervals. Is there a way to change the interval between set point?

gaoty133 by • Community Member
  • 793 Views
  • 3 replies
  • 0 kudos

Normal behavior? Fan turning on after heat

I just installed a new thermostat and I wanted to check to see if this was normal or what I need to do to fix it if it's not.I have forced hot air. When the thermostat turns the heat on, it runs for certain time, then it turns off. About 10-20sec lat...

Nest power connector with multi zone controller

Hi All, I have dual zone heating & cooling system and using Nest Thermostats. I don't have C wire and bought Nest power connector. In the manual, It say that I need to wire Nest connector to zone control board but it doesn't say where in the board. S...

Umut by • Community Member
  • 17050 Views
  • 14 replies
  • 1 kudos

Thermostat losing connection with heat link

My thermostat is connected with wifi, but its losing connection with heat link device attached to the boiler. My boiler+heat link device is approximately 20mts away from thermostat. Is there any repeaters available to stabilise the connection?

Johnk by • Community Member
  • 437 Views
  • 0 replies
  • 0 kudos

Blinking Green with Black Screen

I have a GEN two thermostat. My battery was dead so I replaced it. It blinked red for a long time, but then eventually started blinking green. I can’t get past this. I googled and it said I was running into a start up error. Thermostat is non-functio...

CraigB by • Community Member
  • 870 Views
  • 3 replies
  • 1 kudos

Can't connect whole house Humidifier

I recently bought a "Nest Thermostat" not a "Nest Learning Thermostat". While going through setup, I tell it that I have a wire for *, which is my humistat wire, but I don't see how I can tell it that it's for a humidifier. Did I mess up and need to ...

ea1738 by • Community Member
  • 854 Views
  • 2 replies
  • 0 kudos
to vote
Labels