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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Heat link dead - No contact from google support

Heat link is dead, no lights, have tried the 10 and 20 second button hold resets.Spoke to support on Thursday, said someone would contact me as still under warranty.I’ve heard nothing back!!

Pete1 by Community Member
  • 1367 Views
  • 5 replies
  • 0 kudos

Nest app won't accept 2nd thermostat in same home.

The first thermostat went in the app with no issues at all. The second one won't go at all. Spent 3+ hours on phone with tech support. The only solutions so far is to have two separate homes. So now I have to have the downstairs thermostat in one hom...

Resolved! Nest Remote Sensor

What’s the lowest temperature that a remote sensor can tolerate? Meaning, can you place it in a covered outdoor area that will get down to zero Fahrenheit?

Offlaw by Community Member
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  • 3 replies
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Nest thermostat

Anyone know how to maintain a steady temperature on this thermostat, I have it set at 18 c but the thermostat won’t kick in unless I manually turn it to over 20c and then when it goes off I have to turn it higher every time

Tonylee by Community Member
  • 690 Views
  • 3 replies
  • 0 kudos

3rd Gen heat link not working

Heat link stopped working on Wednesday night for no reason. Followed all helpful advice on Forum and instructions from info given to no avail and still under warranty, although this seems to to a common problem after 12-15mths.It is now Saturday afte...

Nest Thermostat not calling for heating via new heat link

A replacement heat link has recently been installed and set up completed as per the installation instructions. The test of heating via the thermostat is not calling heating as expected. The heat does work when in manual heating mode.I have tried the ...

Resolved! Nest Learning Thermostat (3rd Gen) won't charge on wall

I had my nest thermostat (3rd generation) professionally installed 1.5 years ago and has run with no issues until now. Just recently it shut down for low battery, and now it appears that it won't charge on the wall. I've had to take it off and manual...

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Ricky_F by Community Member
  • 2158 Views
  • 5 replies
  • 0 kudos
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