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Nest Thermostats

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Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15083 Views
  • 0 replies
  • 6 kudos

COMPLAINT about Customer Service

I have and am still having the WORST experience with customer services regarding this appalling device. It's just over 4months old and just stopped working.First it stopped connecting to the WiFi, Then is stopped giving the correct temp,Now it is tot...

TeeGeeS by • Community Member
  • 330 Views
  • 11 replies
  • 0 kudos

Just bought a Nest Thermostat E, need help wiring

I removed my Honeywell Thermostat without taking a picture of the 3 wires that were attached. I actually have 7 wires coming through the wll to choose from:White, red, green, orange, brown, yellow and blue.Can anyone offer the correct configuration f...

How to acces files with micro usb cable

I canceled my wifi but forgot to romove pin before canceling. When I tried to input the correct pin, it kept telling me I was wrong. Google said to connect via micro usb cord and to pc. I’ve tried multiple computers and cables. What can I do? I can’t...

yoboojaz by • Community Member
  • 110 Views
  • 1 replies
  • 0 kudos

thermostat does not hold temp

this is one of the most frustrating pieces of technology that i have ever owned, and i am a senior software engineer, so i have dealt with a lot of frustrating technologies in my lifetime. i am very sensitive to temperature and i live in an environme...

jarrettc by • Community Member
  • 123 Views
  • 1 replies
  • 0 kudos

Resolved! Nest thermostat problem with ATAG CV

We have a ATAG E244EC ketel in combinatie met mijn Nest Thermostat V2.Mijn Atag Ketel gaat continu in storing (C151) en dit direct bij het opstarten van de Ketel, resetten of een hard reset door de stroomvoorziening los te koppelen hebben soms geen e...

A/C not working after factory reset

I just moved into a home that uses a 4th gen thermostat. I did a factory reset and set it up fresh under my account, but I'm not getting cool air while I have it set to cool mode. Any advice would be appreciated. I've already done another factory res...

HunterP by • Community Member
  • 72 Views
  • 1 replies
  • 0 kudos

Forgot the pin , need help Asap

I forgot my pin at nest thermostat now i am not able to factory reset neither do nothing without the pin and i dont have access to nest app as well

Nest Thermostat and App in different time zones

In the Nest App I set a schedule for the thermostat, with app and thermostat in same time zone. Working fine.When I go into a different time zone with my iPhone and Nest app on it, is there anything I need to do to keep the thermostat working as is, ...

royjonker by • Community Member
  • 106 Views
  • 3 replies
  • 0 kudos

Nest indoor temperature inaccurate

For the last 24 hours the indoor temperature on the nest thermostat reads 80ish degrees while the house is closer to 70. The thermostat is in the center of the house, not in sunlight or near a heat source. The thermostat is also about 6ft away from t...

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