With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
3rd gen heat link not working
Hi, my thermostat is showing h72 error and says no power. The heat link is showing no lights either, I have tried to press the button and hold down etc but nothing happens, appears completely dead? Can a replacement heat link be sourced??
Nest learning thermostat home/away assist problems
Hi,The home/away assist is not working as expected. If often thinks I'm away even when I am home, and turns it to Eco mode.I have read up and have tried some things, like checking my home address is set correctly, but nothing has worked.ThanksMatt
Nest thermostat history isn't recording manual adjustments in history
We are not seeing correct usage recorded in history when the heating is turned on and off from the nest.It only shows up when turned on/off from the app
nest stuck on home icon
nest stuck on home icon. Tried everything nothing works. Sat on 020 7660 0424 for 30 mins no answer. No heating and hot water and things are getting cold. Any suggestions?
Won't connect to new boiler
Hiwe have a new boiler and the Nest thermostat won't connect. We reset it and now just have a permanent picture on it that we can't get rid of. Any clues? The picture looks like a mobile phone.
Nest heatlink
Hi my heatlink has packed up ! Tried holding button down but still nothing. Only just over a year old . Can I get a replacement or do I have to buy a whole new system probably not nest again !
Heatlink light not on Nest 2nd Gen
The heatlink light will not turn on suddenly so I am receiving a H71 error. I have no heating but still getting hot water. I have tried turning the boiler on and off again manually but the heatlink will still not light up. I've also tried to press an...
Thermostat not connecting
Hi Jake,(Jake from Google)i didn’t respond to your last email as I was travelling with work and you closed the thread down but I still have the issues of the thermostat not working/connecting.i tried all your suggestions on reboot etc… but nothing wo...
Nest thermostat heatlink is faulty
Hi my nest heatlink suddenly stopped working , it has no lights and no power. It is less than 2 years old. My electrician said this is quite a common fault with them.. how do I get a replacement quickly please as We have no heat or hot water?many tha...
Is it possible to turn on fan on one Nest Thermostat when another Nest Thermostat turns on heat
I have a boiler for heat with baseboard heat. I also have forced air AC on a 2nd thermostat. I'd like to turn on the fan from the AC whenever the heat thermostat has the furnace running.
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