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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 0 replies
  • 6 kudos

Thermostat stuck

My thermostat is stuck on startup. Removed batteries and restarted. Goes right back to the same spot. Thermostat seems to be working in the background. I can connect via google home. ???? 

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maglioni by Community Member
  • 1368 Views
  • 5 replies
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THERMOSAT

Just received a replacement thermosat as my old one couldn't find any wifi connection. So I connected the new one to my exiting heat link and I've lost the option for hot water on the app, as i have a combi boiler. My old thermosat worked fine on the...

Haroon by Community Member
  • 743 Views
  • 2 replies
  • 0 kudos

Nest Thermostat Wifi Connectivity Issues

I've had 3 different Nest Thermostat units. All of them work fine out of the box and connect to the wifi with no problem. They've all worked fine for some amount of time and then randomly lose their connection to my wifi. They won't reconnect or even...

buckjw by Community Member
  • 1432 Views
  • 4 replies
  • 2 kudos

W5 code and issue

We have a W5 issue with our upstairs thermostat. Have tried all of the suggested troubleshooting tips but nothing has fixed the problem. Coming into the colder autumn months now and would quite like to have a working thermostat if possible. Anyone ab...

CDJ by Community Member
  • 1495 Views
  • 5 replies
  • 0 kudos

Nest

I just installed a new nest learning thermostat. When running AC, the cooling will not kick on. The Fan works when cooling is on and when just fan is on but the air does not cool down when cooling is on.

Thermostat e locked unable to connect to app

Hi, Just moved into a property with a Nest Thermostat e that is locked. I do not have the previous users details or pin. Cannot connect to the app as I presume the wi fi settings are not the same as mine but cannot change anything as the thermostat k...

sisgen by Community Member
  • 843 Views
  • 3 replies
  • 0 kudos
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