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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22065 Views
  • 0 replies
  • 6 kudos

Heatlink has no power

Heatlink has no output power but correct input. Google Support has been impossible, I spent 45 mins waiting on the phone yesterday before the line cut off. The unit needs replacing asap but I can't find a route to get any support!

Phone location not recognised

My thermostat doesn't recognise my phone location and keeps turning the heating off because I'm apparently not here. I have been through all the usual settings and permissions and they are all correct. And I am sitting in the house, on the Nest app, ...

Heating schedule

Hi Cam someone explain to my why the UI for the scheduling is so poor and doesn't do anything as expected.Why can't I just set a time on and a time off.My system takes whatever the last temp set was and carries it in until it hits the next one.Surely...

Taosage by • Community Member
  • 1201 Views
  • 4 replies
  • 2 kudos

Wifi Issues

We have recently had two Nest thermostats installed and have since had issues with our wifi router constantly dropping out. Has anyone else had a similar issue?

edubois by • Community Member
  • 933 Views
  • 3 replies
  • 0 kudos

Gas boiler non-reacting to NEST after normal functionality

Hi,Our UK gas boiler (on/off; 24V system; nest thermostat E, UK) does suddenly/intermittently not react appropriately to the NEST input anymore, after having run without any issues for many months. It started after the heat system not having heated f...

No cool air

Nest set to cool, but blowing out slightly warm air. Heat pump unit. I have a blue orange white yellow red and green wire. Thanks in advance

Jayse by • Community Member
  • 1011 Views
  • 3 replies
  • 0 kudos

My learning Thermostat Turns On and Off in a Short Period?

I bought a Nest Learning Thermostat and a sensor because I wanted to have more control my daughter's room temperature. I install it them, and the thermostat worked fine for a few days. Then, the compressor started to turn on and off within minutes. A...

1 hour min heating time & app small text

Why do nest thermostats only allow you to set heating from minimum of 1 hour. It’s doubling how long I need to heat my house in the morning. Hot water allows it so why not heating? Kind of goes against the point of earning nest leaves when you are fo...

DJS by • Community Member
  • 901 Views
  • 3 replies
  • 1 kudos

Yellow Wire but No Air Conditioner n260 error

Another person (Bob) had this issue in the old forum, but the answer provided was not complete and replies aren't allowed, so I'm starting this question to answer it. If you don't have AC but you had a yellow wire connected to your old thermostat, yo...

Marieppie by • Community Member
  • 1369 Views
  • 3 replies
  • 0 kudos
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