With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat link failure
Can I buy a replacement heat link? It is only just over 2 years old and has failed. No lights. Dead!! Thank you
Wire question
Some of my wires are pretty obvious but the AUX1 and the B/C not sure what to do with them, is my Nest learning thermostat even compatible? Thanks.
Nest Thermostat - the dreaded W5 error…
The thermostat worked for almost a year, then disconnected from wifi. I’ve done all the troubleshooting and nothing works. Many people say once you have this error there is no solution but requesting a new thermostat. Is that the general consensus? I...
Nest thermostat 3rd Gen heating only now comes on if hot water is on
The Nest thermostat worked faultlessly giving separate heating and hot water heating. Having had some radiators changed the heating can now only be activated if the hot water is on. I can get the plumbers back but wondered if there is a simple fix I ...
Nest Thermostat calls for heat while in cool mode
I have two zones had ac equipment replaced in the fall last year and still troubleshooting this problem. In only one zone the other nest works fine. It calls for the heat to pulse on and off while cooling. We checked wiring and even replaced the boar...
Nest generation 3
So first time as temp going down turned on thermostat in living room getter error N72 Power wire detected no connection to equipment. I checked power with meter and I’m seeing 24v between C and R wire not sure why exactly
Replacing NT Learning (3rd gen) when Power Connector installed
Hi, I have a replacement NT 3G coming in the mail. Original unit wouldn't hold a battery charge despite having the Power Connector installed. Can I just plug in and setup a new unit with the Power Connector installed or do I have to remove it from th...
Nest 3rd gen heat
No power or lights to my heat link. Approx 2 years old been through all the fault finding still no joy. How do I get a replacement? Thanks
Heat link no lights
Overnight our heatlink has stopped working. Completely dead with no lights. We've no heating or hot water. I've tried the reset, the hold down for 30 seconds, cut power to the while house to see if it would reboot, but no.It was installed about 18 mo...
3rd gen heat link not working
Hi, my thermostat is showing h72 error and says no power. The heat link is showing no lights either, I have tried to press the button and hold down etc but nothing happens, appears completely dead? Can a replacement heat link be sourced??
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