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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22142 Views
  • 0 replies
  • 6 kudos

Resolved! NEST thermostat lost iPhone connection.

Hi, I have always had my iPhone connected to my Nest thermostat. Somehow I have lost this facility. I have the added issue of my old e mail address dost function.tried to Add a product to the Nest app but can’t get past the page that asks for the las...

KC2SC by • Community Member
  • 1318 Views
  • 8 replies
  • 0 kudos

Resolved! Nest Thermostat

Hi guys, hopefully someone will be able to help. Just moved into new property. It has a Nest Learning Thermostat gen3 I think. No one knows the 4 digit pin, I can't connect to the app or the wifi, I have no product key and I can't seem to find any in...

Resolved! Nest Heat Link Problem - Always Heating

Hi Google communityMy Nest thermostat has not been working for about a year now - have had to put the Heat Link onto Manual for heating but not good with the cold winter coming up. Here is the current situation:Nest Thermostat worked for many years f...

mattcarr71 by • Community Member
  • 1209 Views
  • 6 replies
  • 0 kudos

Thermostat reset

I have inherited this system and I believe the previous owner is still connected to it - I have downloaded the app and tried to set it up for my thermostat but when it asks for a code this is unavailable as it says it’s already connected to an accoun...

Adding/removing a user

I'd like to be able to add/remove users without transferring account to Google Home. Currently I get a message saying I cannot add a user without moving my account to Google Home. I'm not ready for Google Home yet

Dpujara by • Community Member
  • 303 Views
  • 2 replies
  • 0 kudos

Nest thermostat says it is heating, when it isn’t.

Starting a new topic with an identical one from before.Hey Google, how about fix problems instead of closing out an old thread you did nothing to fix. Would be lovely to see a company worth trillions actually care about its products working. So would...

Thermostat history

Is it possible to see more than 10 days history, or even getting monthly emails resent

Mick60 by • Community Member
  • 303 Views
  • 1 replies
  • 1 kudos

Neat App showing offline

My nest app is showing my thermostat offline but the thermostat is showing as connected as is the Google home app. I’ve restarted my phone, deleted and reinstalled the nest app, reconnected to a different WiFi and nothing is working. Again, the therm...

What is Happening to the Nest Product?

I have always loved Nest products. I invested heavily in their products purchasing their learning thermostats, Nest Protects, and IQ cameras. However, ever since the Google acquisition, I’ve noticed a declining trend with respect to product quality. ...

dvgreener by • Community Member
  • 452 Views
  • 1 replies
  • 0 kudos
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