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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23872 Views
  • 0 replies
  • 8 kudos

System heating even while off

I recently set up the thermostat in an older house with a heat pump. After following the instructions the system was cooling no matter what I set the system to (heating or cooling). After reading the forums I switched the O option to B on the thermos...

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Jkuhn12 by Community Member
  • 807 Views
  • 3 replies
  • 0 kudos

Wiring old to new nest RH and RC

Old thermostat wires:RH RC Y W G (no jumper)Nest wire connector has:Y C W G R OBI'm good with the Y W GWhere do I connect the RH and RC wires on to the nest wire connector?

rsterling by Community Member
  • 977 Views
  • 3 replies
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Nest thermostat compatible

I have a two wire thermostat R red wire and w1 yellow wire , is my system compatible to the nest learning thermostat ? And is installing as simple as cutting the power off and connecting the two wires ?

Thermostat wifi offline

I only had my thermostat only a few months and all of a sudden is now offline. All other devices are connected to wifi no problem. Did all troubleshooting, restart wifi and router, manually entered wifi information and says can't find. Battery is fin...

StephyD by Community Member
  • 958 Views
  • 4 replies
  • 0 kudos

Resolved! Thermostat sharing with family issue

Hi community. I'm experiencing an issue with my thermostat.I'm the owner of the thermostat and I have invited my girl into my home in Google home app.She see the thermostat but is ever offline, in this mode she can't control it.I have already tried t...

Carlo by Community Member
  • 1696 Views
  • 4 replies
  • 0 kudos

Furnace Short Cycling

My nest thermostat is making my furnace short cycle (turning off and on every few seconds). I have the c wire installed. I re-installed my old (non-smart) thermostat and the furnace worked fine. I checked the connections at the nest base plate and th...

mjgribbins by Community Member
  • 10689 Views
  • 30 replies
  • 4 kudos

'C' Wire

I want to install a new Nest Thermostat (07/2021 manufactured) and my system has W, Y, G, Rh & Rc wires (Rh-Rc have a jumper and one red wire connected). How do I know if I need a 'C' wire?

FarmerAl by Community Member
  • 1124 Views
  • 4 replies
  • 0 kudos
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