Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
W5 error problem, have tried all the troubleshooting suggestions but nothing works. Please help
My Nest Thermostat has the reported "w5 error" and cannot connect to WiFi. It does not even detect the WiFi. Have tried all suggestions (restart and reset both the router and Nest Thermostat) and still won’t connect to WiFi. None of my other nest the...
NEST Learning Thermostat not connecting to Heat Link
Hi all, Recently moved into a property and it has a Nest Thermostat installed, fantastic! However, I'm trying to set it up and I am having issues connecting the Thermostat to the Heatlink. I've managed to somehow, get the App to recognise the Thermos...
Resolved! Confused about W2 and E/AUX wiring
I am trying to install the Next Self learning Thermostat and below are my current wiring. I plan to connectRC jumpered to R (red) wire to R on the NestW O/B (White wire) to W on nestW2 E/AUX (Brown wire) to W2.The rest will go as shown C, G and Y to ...
Brivis Heater with Nest learning thermostat
Does anyone know if the Nest learning thermostat is compatible with Brivis NC6 system?It only has a single fig 8 cable as per below pictures.
C wire help, google nest. Current is saswell
I need to know whether i can install a google nest in the current wire setup. Plz help. Pics attached
Resolved! Mixed wires
Hello,I am a newbie owner of a google nest and am doing research on how to start. I’ve read that W is for heat and that W2 is for second level heating. However my original thermostat has the white wire going to W2 and nothing to W. The heat does work...
Incorrect temperature
Had ac work done when the power was turned back on battery low indicator was on. Checked to make sure there were not batteries in my nest and put it back on. It went back on tighter than it had been?? Now the temp isn’t right and it seems to run cons...
Google nest will NOT connect to my WIFI. I have followed instructions but nothing. I even exchangedn
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Original Poster:Liam Kelly 8967...
3rd generation thermostat - no power on heat link
My heatlink has suddenly stopped working - no lights at all but 240v is present at the terminals. Pressing buttons etc has no response. Appears to be a common problem with numerous other people reporting exactly the same issue. So what is the problem...
Neat thermostat. Why orAnge “support”????
Why orange “support” on thermostat in my phone???
