cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23712 Views
  • 0 replies
  • 8 kudos

Two broken heatlinks

Hi - I didn’t ever get a replacement heat link and now a second one has gone. How can I get two replacements please? It is starting to get cold!

Matthewcg by • Community Member
  • 1472 Views
  • 6 replies
  • 0 kudos

Heating for 30 mins

Hi there, does anyone know if it's possible to turn the heating on with Nest for only 30 mins. In the schedule it seems that I have to set it for a minimum of an hour, which is longer than I need and so costing me money unnecessarily.It would also be...

TC by • Community Member
  • 4789 Views
  • 6 replies
  • 4 kudos

Heating issues

Got my nest thermostat up and running and the heat function won’t turn the heater on when it says it’s heating ??it’s also a ducted unit and the wiring is correct…

nick9 by • Community Member
  • 922 Views
  • 3 replies
  • 0 kudos

Nest - How do you know what generation it is?

We have just moved into a house with a Nest thermostat - no idea what generation it is and whether it does hot water or not. No paperwork left in the house for it. We had no broadband when we moved in so our son has the App on his mobile and has set ...

marshasown by • Community Member
  • 1033 Views
  • 3 replies
  • 0 kudos

Google broke my thermostat

Ever since I migrated my Nest account to Google in September I cannot change the setting on my Huawei Android phone from Away. I don’t want to use a phone to sense whether there is anyone in and it wasn’t necessary before. So now it is getting colder...

Loggy by • Community Member
  • 924 Views
  • 3 replies
  • 0 kudos

Nest thermostat

Moved into home with nest thermostat …., no idea how to work it. Reading info on it. Have no idea which model I even have

Nesthelp by • Community Member
  • 1886 Views
  • 7 replies
  • 0 kudos

New house

We purchased a house that has a nest learning thermostat upstairs. The previous owners had a pin code on the thermostat. They did not reset or delete their account prior to moving and they did not provide us with the pin code. We have followed multip...

Breport09 by • Community Member
  • 993 Views
  • 3 replies
  • 0 kudos
to vote
Labels