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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23854 Views
  • 0 replies
  • 8 kudos

Resolved! Urgent assistance required

We have no heating because the heat link unit has stopped working on out nest thermostat (3rd generation). We urgently need to replace this unit which is still under guarantee. Can someone please contact us or tell us who we need to contact ASAP.

KenB by • Community Member
  • 2171 Views
  • 6 replies
  • 0 kudos

Removing ownership/account holder

Hello,My ex partner set up the Google nest thermometer. I've done a factory re-set and tried to add it to my own account but keeps going to his, how to I remove him for the account/deceive? We no longer speak and I have no way of getting in touch, ev...

Rav3npaws by • Community Member
  • 2693 Views
  • 8 replies
  • 0 kudos

Not working

On Monday 10/05 the thermostat failed. It had a temperature reading of 86F when it was 77F. It said it could not connect to the internet, so I reset my wifi connection (all other devices work fine). It still does not connect.It restarts on its own so...

yadvaz by • Community Member
  • 407 Views
  • 0 replies
  • 0 kudos

Control Fan via assistant

Control the fan with assistant. Fix this and don't lock my previous question. Give me an actual reposnse from someone who knows how to fix. Don't send me over to assistant forum because they send me back here. Someone Please fix this issue it used to...

TigerTime by • Community Member
  • 1051 Views
  • 3 replies
  • 1 kudos

Is Nest or google website DOWN?

There seems to be an issue with the nest website and app. 3 major media sites were down yesterday and today seems to be nests. My WiFi and Internet are both working fine. It is just my nest thermostats not working ( I am cold) and can't find any serv...

TinaR by • Community Member
  • 951 Views
  • 3 replies
  • 0 kudos

Compatibility check

Hello if anyone could help me out I would be most great full. How do I know my current system is compatible? I’m confused my labels on the thermostat are 1234 but there’s also a little schematic with different labels which the 1234 mean there’s for e...

Can not get into my nest accout

Have a new phone. Could not sign in to nest. Tried to change my password 3 times. No code was emailed. Not in spam. Not in trash. Not anywhere in the account linked to nest.

BK1 by • Community Member
  • 1020 Views
  • 3 replies
  • 0 kudos

E4 Error

One of my Learning Thermostats suddenly will not stay charged and I am getting an E4 error message. I have checked the Rh wire connection which is solid. My other Nest thermostats are working, so I don't think I have a problem at the control board. A...

Brucef08 by • Community Member
  • 7418 Views
  • 3 replies
  • 0 kudos

Savant/Nest Integration

We've implemented Savant in our new home as a smart home solution to bring all of our connected devices together, but are a bit stuck trying to figure out a way to get Nest integrated (which the developer installed before Savant was put in.) There ar...

JayKap by • Community Member
  • 3676 Views
  • 5 replies
  • 0 kudos
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