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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4556 Views
  • 0 replies
  • 5 kudos

Resolved! Remote control

Can not control my thermostat with my iPhone 

Delton by Community Member
  • 190 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat Turning Itself Off / Rebooting

I just got a new Nest and have it all installed. Heating works but the Nest keeps turning off/rebooting itself. Sometimes the heat comes back on the same setpoint after, and sometimes it has reset the temperature down to a different temp. I have a C ...

maby11 by Community Member
  • 939 Views
  • 5 replies
  • 0 kudos

Resolved! Thermostat error

So, I received an email from Google stating there was an issue with my thermostat and it needed to be replaced. Mind you, it works perfectly fine. It is connected to my internet and my Alexa and works perfectly fine. In chatting with someone, I was t...

Patti7246 by Community Member
  • 189 Views
  • 1 replies
  • 0 kudos

New Nest Thermostat + Heat n' Glo Fireplace

I added a 24-volt adapter to my fireplace setup to give the thermostat power, leaving me with R, W, and two wires from the adapter. The recommendation I received was to connect W to W, one of the wires from the adapter to C, and the other wire from t...

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jzacuto by Community Member
  • 187 Views
  • 1 replies
  • 0 kudos

Temporarily switch Nest thermostat with a different one

We have two Nest thermostats in our house. One for the downstairs furnace and one for the upstairs furnace and air conditioner. The upstairs one is connected to a C-wire, the downstairs one is not. The downstairs one is now showing low battery and be...

brevoy by Community Member
  • 165 Views
  • 1 replies
  • 0 kudos

Rh wire no power to rh wire e24

  It’s been working fine for months since I bought the house with it installed. Now, it shows error code “rh24”Only ac is on, no heat.The screen said “not connect to HVAC” for a brief moment, it went back on normal. Then, a few minutes later, went to...

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Nest4201 by Community Member
  • 5892 Views
  • 16 replies
  • 0 kudos
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