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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
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  • 0 replies
  • 5 kudos

Monitor Nest 3.2 Home temperature while away

The nest 3.2 is in eco mode as we are away. I wanted to check what the house was and can't find a post or internet instructions for doing this remote. It is set for Heat below 62 and AC above 74. I have connected to my account and full info and can c...

D1144 by • Community Member
  • 104 Views
  • 1 replies
  • 0 kudos

Which nest thermostat is compatible

I need help trying to see if my AC unit is compatible with the nest recently. Found out that it is not compatible with the Amazon thermostat.

Medast by • Community Member
  • 101 Views
  • 1 replies
  • 0 kudos

Heating stops after hot water activated. Help please!

I have had this thermostat for over 3 years now and never had an issue.A few months ago I noticed an issue where when the hot water heating function is activated and when it finishes its duration and you go to turn the general heating on, the nest go...

Replus by • Community Member
  • 139 Views
  • 2 replies
  • 0 kudos

Simple Comfort Pro 4011 to Nest Learning Thermostat Wiring

I have a Simple Comfort Pro 4011 installed in my apartment. I am trying to map the wiring to my nest learning thermostat. The following connections are currently done Blue - YBrown - WGreen - O/BRed - RCBlack - C The thermostat has RC, C and O/B and ...

Resolved! Nest thermostat can't add

I just got a new boiler today with a nest thermostat. We tried connecting to WiFi but when we try adding it to Google home it doesn't connect it gets stuck on connecting and it never connects. We already reset the the thermostat and the WiFi and noth...

No fan schedule?

I can't seem to find the fan schedule in order to run the fan continuously. It's not on my Google Home app and not on the thermostat itself. I have a new Nest thermostat (the one with the scroll bar on the right). I've read so many posts talking abou...

Mark1984 by • Community Member
  • 166 Views
  • 1 replies
  • 0 kudos

C wire doesn't work

Hi, I was trying to install the google nest thermostat. I have 5 wires behind my old thermostat with a blue one wasn’t connected to the old thermostat. I assume that one is the C wire and I installed my nest thermostat, but it gives me error and the ...

syeaziran by • Community Member
  • 112 Views
  • 1 replies
  • 0 kudos

Nest not recognising phone location

Had a thermostat professionally installed three days ago. I can control the thermostat from my Moto G50 mobile but its location is not recognised and leads to the temperature being reduced when I am still at home.Tried all of the suggestions on the h...

keith2511 by • Community Member
  • 112 Views
  • 1 replies
  • 0 kudos

Resolved! New Google Nest Learning Thermostat heating problem

We have had a new boiler installed and had issues with the existing thermostat and heat link which the electrician told us was "faulty" so we have purchased a brand new one and had a different qualified electrician install. Problem we now have is tha...

Gary412 by • Community Member
  • 244 Views
  • 6 replies
  • 0 kudos
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