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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21786 Views
  • 0 replies
  • 6 kudos

Google Nest Learning Thermostat Not holding a charge.

My Google Nest Learning Thermostat is not holding a charge. I have removed it from the wall and charged it (overnight) using the USB port and it does not hold the charge. First the device stop talking to my wi-fi network and now it fails to hold a ch...

mjjheard by • Community Member
  • 682 Views
  • 3 replies
  • 0 kudos

Gen4 e402 error

Hey allI have a navien nhb150 with a zone controller and on it is 2 terminals for w1 and rh but the zone controller doesnt give power so i had to use a transformer for c and rc to power it up. It worked for 2 weeks and now i keep getting a e402 no r ...

Lchernov by • Community Member
  • 887 Views
  • 1 replies
  • 0 kudos

Nest Thermostat damaged my AC Compressor

I strongly recommend that customers avoid this product. I am big fan of other Nest products but the thermostat needs tremendous work. After having mine for a few years this thermostat started cycling on/off signals to the AC and damaged the compresso...

Arfig85 by • Community Member
  • 240 Views
  • 0 replies
  • 0 kudos

Thermostat Temperature Reading 7-10 degrees too high

Hi all,I purchased a new Nest Thermostat about a year ago and it was working fine until about 2 months ago when t started reading the temperature too high. I can't upload an image right now but I have the old thermostat sitting on top of the nest to ...

mkd2018 by • Community Member
  • 344 Views
  • 1 replies
  • 0 kudos

This thermostat is connected to an account

Hello, The old tenants moved out of home and they had linked the thermostat to their google account. The new tenants who moved in are unable to link the Nest Thermostat to google home app. They keep getting the message "This thermostat is connected t...

Nest 4th Gen Condo Install

I'm looking at upgrading the thermostats in my condo to the Nest Gen 4. I popped off the existing thermostat, and found 4 wires. An "A", a "B", a "GND", a "24", and a "VAC". There is nothing connected to the "GND" terminal.Is this compatible with the...

Torts by • Community Member
  • 233 Views
  • 0 replies
  • 0 kudos

How to reset 3rd gen thermostat during setup process

I bought a 3rd gen nest thermostat (EU version), it can't connect to Heat link (I tried to factory reset the Heat link, but it's not showing the blue light).I want to bring it back to the shop, but first I want to reset the thermostat, is it possible...

deettah by • Community Member
  • 350 Views
  • 1 replies
  • 0 kudos
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