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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
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  • 5 kudos

Heat not turning on

I installed my Google Nest a few months ago and the air has been working fine. Now that the temperature has dropped my heat is not turning on. (The furnace is working so I believe its a wiring issue) I have a green, red, blue, white and yellow wire. ...

SJM1 by Community Member
  • 183 Views
  • 1 replies
  • 0 kudos

Nest Thermostat 3rd gen issue

Nest 3rd Gen thermostat on the wall started playing up and noticed that there were no lights on the heat link so had stopped sending power to the unit. Reported to google who arranged for an engineer from Boxt to attend. They replaced the heat link a...

Fus43 by Community Member
  • 550 Views
  • 12 replies
  • 0 kudos

Wiring Nest Thermostat - Dual Fuel Heat Pump (Gas/Electric) 6 wires

Replaced Honeywell Thermostat with following 6 wires (Color of wire and letter on thermostat)-- Red -R, Jumper wire to RC, Orange to O/B, Yellow to Y, Green to G, Black to C, White to E/AUX. System ran correctly in cool mode. My question is regarding...

HG05 by Community Member
  • 463 Views
  • 1 replies
  • 0 kudos

No heating working but the hot water is working

Hi, I have a 3rd generation nest thermostat which had been working perfectly. We’ve had a lot of house renovations which plumbing and electrical work took place. The timer/schedule is now not working on heating but it does work on hot water. How can ...

Btlizzard by Community Member
  • 868 Views
  • 22 replies
  • 0 kudos

Nest thermostat not listen to to schedule

Hi i have the nest thermostat and it just won’t listen to my scheduke it turns on when it wants and goes back on auto schedule is offit also won’t copy days to schedule…I have google home app and nest but annoying that one doesn’t do it allcan anyone...

Google Nest Batteries

I just purchased and installed a Google Nest thermostat that I purchased new from Amazon and the batteries are already dead. Or at least close to dead, because the Nest is now telling me that the batteries need to be replaced. Is this normal?

RCH207 by Community Member
  • 194 Views
  • 2 replies
  • 0 kudos

Will this wiring be Nest compatible

I having a hard time wiring my new Nest. It doesn't like just green, white, and red wires only. These are the only wires connected on the furnace side. When trying to run the setup keeps talking about control wire. Any help would be appreciated.

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