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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22884 Views
  • 0 replies
  • 7 kudos

Eco mode won't stay disabled

I have turned off eco mode and took the extra step to deny location permission to anything Google. Yet this thermostat keeps going into eco mode and my hvacs can't recover on hot days. It's going in the trash. What's the use in setting schedules if G...

Nest heat link

Hi,Our nest heatlink has no lights on it. For a while there was an electrical buzzing coming from it but now it is completely dead. We have the heat link over 2 years and are based in Ireland. How do we go about replacing it?

Michelle7 by • Community Member
  • 446 Views
  • 1 replies
  • 0 kudos

Does Google Home Override Nest App?

Recently I installed the Nest Learning Tstat (Gen 3), performed the Nest App setup and was using it daily. I also downloaded and setup the Google Home App and connected it with the Nest. Within the last week I've lost control of the Nest on the Nest ...

col_ken by • Community Member
  • 811 Views
  • 5 replies
  • 0 kudos

Nest Thermostat Difficult to Turn

When trying to manually set the nest thermostat I’m having trouble turning the dial. It worked fine for a few weeks but has progressively gotten worse/tighter. The dial is almost inoperable now. Any fixes for this?

New Nest Thermostat - Black lines on display?

Hi all! We just purchased and installed a new Nest Thermostat. Everything is functioning fine except the display has numerous vertical black lines where the pixels appear to not be working. They aren’t cracks or scratches, but appear inside the surfa...

No entry key internet problem

Hii have 3 nest thermostat one of them stopped working so I removed it and reinstalled it . Can’t get entry key . Keeps sayi internet issue. But that can’t be as the other thermostats are are working with the app

Shah786 by • Community Member
  • 324 Views
  • 1 replies
  • 0 kudos

Vented cylinder turning on in night

Hi! We brought a house over a year ago with the nest already installed. We have a gravity fed heating system and a water cylinder in our bedroom cupboard﫣 the nest system itself seems to be working fine and is great most the time, however it seems to...

Mason2 by • Community Member
  • 306 Views
  • 1 replies
  • 0 kudos

Nest Temp set schedule issue

I scheduled my Nest to cool my home to 73 degrees at 10pm. I just walked in the home at MIDNIGHT, the AC is running, but the temp inside is 77, and it will take an hour to get to the set temp of 73. Since it's set to cool to 73 at 10pm it should not ...

Janice75 by • Community Member
  • 323 Views
  • 1 replies
  • 0 kudos

Nest thermostat beeping and touch sensor issues

The google thermostat won't stop beeping as it keeps toggling between the home screen and the selection screen. When I try to mess with it, it seems like the touch sensor is having issues too. I've tried restarting and even did a factory reset but no...

Jfeezy2 by • Community Member
  • 404 Views
  • 1 replies
  • 0 kudos

Nest thermostat - AC won't turn off

I've had a Nest thermostat for years that's worked properly until we replaced our HVAC a few days ago. Now the AC won't shut off, even though it says System Off on the dial and in the Nest app. I'm not getting any error message though. It only shuts ...

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