Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat history data
how can i get the data from the Nest thermostats? I have used Google takeout and selected Nest, tried everything ticked and also tried just selecting "thermostats" but i just cant find any data in there that relates to the temperature history. I know...
The app does not work properly for the nest thermostat
The apps (Nest and Google home) are not working and have never worked properly for me. They both say the thermostat is offline. It is not my wifi, or router, I don't even think it's that thermostat itself. I believe your app has a huge glitch issue. ...
Nest turned off AC
My Nest thermostat is set on a schedule to keep the AC temperature at 72 F. The Auto Schedule is turned off. I just returned after being out for three hours and the house is at 78 F. Is there some other setting you should address?
REPLACEMENT NEST THERMOSTAT
I HAVE WORKED WITH NEST CUSTOMER SERVICE TO GET A REPLACEMENT THERMOSTAT. I WAS SENT AN EMAIL TO MY HOTMAIL EMAIL BUT I CANNOT OPEN IT TO REPLACE MY THERMOSTAT. I CAN NOT GET AHOLD OF ANYONE
Thermostat Not Receiving Power After Switching From Heating to Cooling
I installed my new Google Nest thermostat last fall, along with the C-wire connection, and it worked perfectly well over the winter. With the change in weather, I switched from heating to cooling, and now the thermostat doesn't have power. I did a fa...
New House. No Internet. How to get Heating
Hi, moved into a new house where the heating is controlled by what looks like a Nest learning thermostat.How can we manually turn on the heating? We click it on and it says it's heating but it isn't.Step by step guide would be good.
Nest app not controlling thermostat
Nest thermostat works fine manually. Nest app and Google home show the thermostat. However the apps do not show status or ability to control temperature, mode, schedule, etc.
help with my nest thermostat
i tried to set up an account and clicked on factory reset on accident and now it won’t go back on not even thru the app
Trouble matching wires from honeywell thermostat to Nest Learning
I have the following wiring on my honeywell thermostat (see attached image). How would these wires connect to the Nest?Brown wire (C -honeywell) into C terminal (Nest);Blue wire (B -honeywell) into OB terminal (Nest);R wire (R -honeywell) into Rc ter...
Need to restart my thermostat
I have to delete the oqner and reatart it with my phone but I dont know when I reset factory the device should I know something frome the past or no
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