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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Resolved! Nest w5 error

Hi, I have an error code W5 I finally got in touch with customer services after a week messaging, and they are sending a refurbished nest thermostat, do I have to except a refurbished item, my one is only 6 months old?

Thermostat MAINTENANCE

Why is a simple MAINTENANCE parameter locked? Let me control my air handler to the conditions that fit me most. I bought a product, and you guys lock simple parameters/deadbands and FORCE consumers to buy more sensors, or higher priced items to ADD s...

Wi-Fi Connection Error/w5

If you are seeing the “wi-fi connection error/w5” there is nothing you can do to remedy this fix. So please don’t spend countless hours reading the same troubleshooting tips and community blogs. Simply contact Google Customer Service, which is at the...

Wiring connections

I only want to use it for AC, I thought I connected it correctly but the unit only shows heat. Not AC

Pg6 by Community Member
  • 373 Views
  • 1 replies
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Temperature Sensor won’t connect to Nest

We’ve had a temperature sensor for 1.5 years and it would no longer connect. We tried resetting it using the troubleshooting steps and nothing worked. I purchased a new one. Opened it up today to set it up, it won’t connect. We followed all the troub...

Will a Nest C Wire Adapter fix my compatibility issue

I did the compatibility checker before installing my thermostat and it said that it may be compatible and may need the C-Wire Adapter. However, now that I have the thermostat installed the Google app says it’s not compatible. End of story. I can’t do...

NEHolmes by Community Member
  • 302 Views
  • 1 replies
  • 0 kudos

Heat link does not power up

Hi I bought the nest thermostat and all of sudden the heat link stopped working there is no power in the heat link regards shaik

bshaik by Community Member
  • 345 Views
  • 1 replies
  • 0 kudos
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