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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4702 Views
  • 0 replies
  • 5 kudos

Compatibility

Trying to update this old house and needs to know if it’s even compatible. Any help would be appreciated.  

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Ajrod1388 by Community Member
  • 228 Views
  • 3 replies
  • 0 kudos

Can’t migrate nest account to google

I try to migrate my nest account to this Google account and it says it already has a linked Nest account. It doesn’t. Is there a way to remove whatever it thinks is linked to my Google account so I can migrate? I have home automation that will only w...

WolvPack by Community Member
  • 499 Views
  • 4 replies
  • 0 kudos

Need help with nest app recognizeing thermostat

Haven't had any problems till today with app. It shows my house then wants me to add product, when my thermostat us all ready added. I have called, done factory reset, restarted phone, reinstalled app, go to set up thermostat using qr code and it say...

Aclark by Community Member
  • 217 Views
  • 3 replies
  • 0 kudos

Am I supposed to use 2 apps for the rest of my life?

Google continues to sell the Nest Gen 3 thermostat and yet there is only very basic control in the Google Home app. There is also zero existence of the Nest Protect in the Home app also. I don't understand why they would want to continue developing t...

Thermostat thinks room is warmer then it is

I have had my Nest thermostat for several years and about a year ago it started showing the room temperature is much warmer than it actually is by 5 degrees. So if I have it set to cool to 76 it keeps running as it thinks the room temperature is 81, ...

Thermostat - issue

Experts,I have four zones and installed a google learning thermostat on all of them successfully about 1 years ago. All successfully being controlled from the NEST app. One of them stopped working without any notable cause. I noticed the problem beca...

Gar38 by Community Member
  • 179 Views
  • 3 replies
  • 0 kudos

Done with Nest

I have spent so much time searching to try to locate a new backplate for my thermostat, that I have decided to remove all of my nest products. The fact that the only way to get information is to search through threads is a complete waste of time. I w...

Nest Learning Thermostat Will Not Connect to WiFi

Google experts,I have three zones and installed a google learning thermostat on all of them successfully about 3 months ago. All successfully being controlled from the NEST app. Yesterday one of them stopped working after the heat pump it was connect...

Matthew23 by Community Member
  • 478 Views
  • 8 replies
  • 1 kudos
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