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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15437 Views
  • 0 replies
  • 6 kudos

7 digit code

Hello, My 7 digit code will not go into the app. If I press numbers, I can't add letters and vice versa. The actual thermostat is only showing a 6 digit code, noy 7. I am trying the last 7 digits from the back of the thermostat and I get the same thi...

jharge81 by • Community Member
  • 311 Views
  • 1 replies
  • 1 kudos

Nest Thermostat Raised Gas/Heat Bill

I recently had my energy company upgrade us to Nest Thermostat so we can use the rebate they offered us for heating and cooling. We have our temperature set to Eco and we earn leaves when we can. Our Gas bill has increased X2 since last year when we ...

brandanx5 by • Community Member
  • 565 Views
  • 1 replies
  • 0 kudos

Changing amount of time from Home to Away

We go out for a period of time and the Nest goes to Away after what appears to be 2 hours. We forget to check the Nest (why should we) and come home after 2 1/2 or 3 hours to a cold house. We called and were told that there is no override. That answe...

Kristin3 by • Community Member
  • 433 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat will not reconnect to WiFi

We have three Nest thermostats. Two Nest E Thermostats were installed in January 2020. A Nest Learning Thermostat was installed in February 2023, less than a year ago. In January, a storm took out our Verizon internet service for about 24 hours. When...

DadB by • Community Member
  • 522 Views
  • 3 replies
  • 0 kudos

Google nest thermostat

My google nest thermostat keeps lighting but in the app states there is not enough power to connect to wifi , but I look at the back and there's no way to change the battery ... I plugged it into the wall but doesn't seem to help

mlksoccer by • Community Member
  • 213 Views
  • 1 replies
  • 0 kudos

Nest thermostat error H71

My Nest thermostat is failing to connect to my Heat Link and displaying H71 error. I have tried restarting the thermostat, restarting the Heat Link, restoring the Heat Link to factory settings, moving the thermostat closer to the Heat Link (approx 2m...

Silky651 by • Community Member
  • 193 Views
  • 0 replies
  • 0 kudos

3rd Gen thermostat lost water drop symbol

I have recently moved into a property with a nest thermostat as the main control for the worcester 8000 combi boiler, there is an extension on the property that has a dial thermostat in main room, originally this system was on hot water schedule, fol...

Bizdav by • Community Member
  • 248 Views
  • 0 replies
  • 0 kudos

Manage Sensors on iOS Freezes Nest App

The Nest app freezes when choosing to manage my sensors. I saw an older thread without a resolution so I am reposting to see if anybody can help. I have tried to uninstall apps, resetting everything, even deleted and re-did my home inside the google ...

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