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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 24505 Views
  • 0 replies
  • 8 kudos

Thermostat wont connect to app

My thermostat said it was offline on my phone and wouldn't reconnect. The thermostat and heatlink are working fine. I deleted the thermostat from the app and tried to add but it wanted a 7 digit passkey and the thermostat passkey is only 6. I updated...

Tee5 by • Community Member
  • 274 Views
  • 3 replies
  • 0 kudos

2nd Gen Nest replacement

As expected, my 2nd gen Nest, that was already in the house we bought last year, no longer works with the app. I like being able to control the thermostat from the app, it needs replacing. Since I need to pay for a new device AND install (since wirin...

Not following the schedule

This is horrible that Google stopped support on a working thermostat only to force people to purchase a new version that doesn't preform the basic functions a programmable thermostats should do.

Resolved! Nest app thinks I'm away

Phone location is on accurate for the nest app for home/away assist however it thinks I'm not home? Any clues?

CS94 by • Community Member
  • 210 Views
  • 4 replies
  • 0 kudos

Nest thermostat smart features

Seriously annoyed that we were not informed that the nest thermostat smart features were to be turned off. Why were customers not informed. This was a feature we used the whole time especially as my husband is disabled and we really needed to be able...

Help with installation of gen 4 from a One. Wiring

I just upgraded to the 4th generation nest because the one went obsolete. I took pictures of the wiring but inside I found a small white wire and short black. I don’t know where they go? I have heat but the new set up isn’t recognizing I have air con...

Resolved! Let mount a class action lawsuit

Anyone with a 1st or 2nd gen nest are invited to mount a class action lawsuit against google. This breaches our original purchase of the device. The only way to a compromise is through legal channels. Emali me at skyviper200 at yahoo.

Only allowing one device purchase

I have been informed that my 2 Nest 2nd generation thermostats will no longer work with the app. Very frustrating since they are both fully functional and I hate that they’ll end up in the landfill, but I frequently use the away feature when I travel...

Jtopple by • Community Member
  • 174 Views
  • 1 replies
  • 0 kudos

Nest 3rd Gen Thermostat does not heat

Can anyone help? I am at my wits end. I'm nearly 99% positive i have this thing wired correctly. The Fan, cooling and aux heat work. Only when i call for heat, it wont work. As soon as i put the old thermostat back on, everything works great. Old The...

Kevboost by • Community Member
  • 322 Views
  • 5 replies
  • 0 kudos
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