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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23651 Views
  • 0 replies
  • 8 kudos

Why are Google withdrawing support for older thermostats?

Other than the clear push to get the consumer to buy a new bit of hardware, what reason does Google have for not supporting older thermostats? As a software dev, I'd image this is a software decision. The code already exists to support old hardware -...

Simon2k by • Community Member
  • 640 Views
  • 14 replies
  • 0 kudos

Nest app & google home information syncing

Can't get my 4th gen thermostat I swapped from my 3d gen thermostat and it only shows up on Google home. How do I get it to also show on the Nest app like they all used to?The doesn't seem to be any option to setup or transfer data from home app to n...

422marsh by • Community Member
  • 111 Views
  • 1 replies
  • 0 kudos

Resolved! No Hot Water!!

Hi AllMay have added this post into the wrong section, but could not find one to do with the water.We have recently moved into our new house that has two Nest thermostats (one in the hallway, one in the kitchen)We have been left instructions from the...

IndyS by • Community Member
  • 175 Views
  • 1 replies
  • 0 kudos

Nest Thermostat- what generation?

Hi. I’m having trouble identifying the generation of my Nest thermostat. I thought it was a 3rd generation model but when googling the serial number it seems to think 2nd generation. Any help gratefully received. Model Display-3.6 Back plate model Ba...

TraceyN by • Community Member
  • 283 Views
  • 2 replies
  • 0 kudos

Heat link losing connection

We currently have the Google nest 3rd learning thermostat. I have noticed recently the Heatlink will lose connection when downloading a large game (50gb+) on PS5. It reconnects without needing to reset. I do not download much so it's not really much ...

How long should a Nest thermostat battery stay charged?

My saga continues. Note: I don’t have a C wire. When the heating contractor installed the new furnace and the Nest thermostat, the subject never came up.However, the battery on that thermostat stayed sufficiently charged to work for around 10 months....

basil1229 by • Community Member
  • 151 Views
  • 0 replies
  • 0 kudos

4th Generation Display

Is there any way to make the display less cluttered? All I’d like to see is the current temperature. I don’t care about the humidity, date, outside temp, etc. My first generation nest thermostat only showed the current temp and a leaf, if you were sa...

Gireddy2 by • Community Member
  • 347 Views
  • 1 replies
  • 0 kudos

Neat Thermostat Question

I have a nest thermostat. I am not sure what generation it is but I think it’s an early third generation. When I go to the nest app and I go to settings and technical info My model display is 3.4 and my back plate model is 5.3. I live in New York. I ...

Nest web Login account and PW hacked

Unable to change password to Nest login. It takes me to Google log in. Nest login account name and password was hacked along with many others

MSK1 by • Community Member
  • 95 Views
  • 0 replies
  • 0 kudos
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