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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21887 Views
  • 0 replies
  • 6 kudos

Back plate not installed and thermostat won’t come off

We recently got a nest thermostat and during the setup process, we didn’t screw the back plate into the wall before we connected the thermostat face plate. Now we can’t take the thermostat face off and the face won’t power back on. We need help getti...

Acoll by • Community Member
  • 185 Views
  • 1 replies
  • 0 kudos

Heat pump settings - no cooling

My new Nest is not cooling. The system works fine using the old thermostat. When in Cool mode, it blows warm air. There is a heat pump but no O/B wire. The set up includes Forced Air heat and Electric heat. During set up, I indicated that I had a hea...

CAFerris by • Community Member
  • 145 Views
  • 2 replies
  • 0 kudos

Resolved! Account verification loop

If this wasn't happening to me it would be comical. Instead it's just incredibly frustrating, I got a new phone and now can't get the app to connect. I sign into Nest using Google but then Google want's to confirm it's me. There are no options that w...

86Badger by • Community Member
  • 262 Views
  • 1 replies
  • 1 kudos

Resolved! Nest Gen 4 Thermostat shows up in app but not Google Home web page

I just installed my first Gen 4 Google Nest Thermostat, and it looks stunning!The new thermostat shows up in my Google Home iOS App just fine, but I prefer to use the Google Home website (https://home.google.com) when possible.My front door camera sh...

TR808 by • Community Member
  • 379 Views
  • 2 replies
  • 0 kudos

Help with 6 wire heat pump connection

After a/c company installed new heat pump system everything worked as it should. I installed nest Gen 4 and could only heat the house using emergency heat setting. Should I put the * wire to W2 instead?

El_mc by • Community Member
  • 180 Views
  • 3 replies
  • 0 kudos

Shut Down A/C During Thunderstorm

Would it be possible for the Nest thermostats to power off the air conditioner compressors during thunderstorms to prevent damage from lightning - giving a warning on the display and a notification sent to the app?

Nest thermostat

I am trying to install a nest thermostat E. I do not have a c wire. this thermostat worked for a lot of years in my son's home. my problem is that when It cycles on in cool mode it doesn't always start the furnace blower motor. the compressor and fan...

dittttto1 by • Community Member
  • 96 Views
  • 1 replies
  • 0 kudos
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