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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21826 Views
  • 0 replies
  • 6 kudos

Nest Compatibility

I have a two stage system with a heat pump. Would love to switch over to Nest. I contacted support and they said it wasn’t compatible. However, my doorman said that some people in my building have Nest so I think the support person might be wrong. Be...

Grokkin by • Community Member
  • 994 Views
  • 5 replies
  • 0 kudos

A/C not turning off when target Temp is reached

I just had my A/C unit replaced my nest thermostat remained as it was in perfect working condition. and because I live in Florida it is always set to cool. The issue I have is that the A/C normally would automatically shut down when the target temper...

101Media by • Community Member
  • 1657 Views
  • 5 replies
  • 0 kudos

Multiple Nest Thermostats on one temperature sensor

I have one room with multiple PTACs with each having it's own Nest Thermostat. Each thermostat is connected to the same temperature sensor. Each thermostat have identical temperature set-up (I copy paste each week). My issue is that the thermostats a...

EJH by • Community Member
  • 3366 Views
  • 1 replies
  • 0 kudos

Shutoff Messages

Over the past several weeks, I’ve received an email from Nest on 3 days, stating that I have a “potentially urgent” heating system issue. Specifically, my heating system failed to heat my home, as indicated by the fact that it “should” have become wa...

BruceZ by • Community Member
  • 663 Views
  • 3 replies
  • 0 kudos

Nest Thermostats

The Google Home App is far inferior to the Nest App. I have 2 homes using the Nest App and have never had an issue, now I have a thermostat that is required to use the Google Home App and I’ve had nothing but problems. The thermostat hasn’t learned a...

CharlesB1 by • Community Member
  • 277 Views
  • 1 replies
  • 0 kudos

Nest Learning Thermostat Replacement Issues

Background: We have 2 Nest Learning Thermostats (#1 upstairs, #2 downstairs). Both were installed earlier this year when our custom home was built. I bought them new and provided them along with Nest Detects. Both worked well for 3 months.3 weeks ago...

jcrowthers by • Community Member
  • 1423 Views
  • 10 replies
  • 1 kudos

Nest thermostat stuck on CONTINUE SETUP IN THE GOOGLE HOME APP

My nest thermostat wasn't working last night it said low battery then to no power then to no connection! So, my dumb self-reset it to factory settings! Now it is stuck on " CONTINUE SETUP IN THE GOOGLE HOME APP" I have tried to add a new home but sti...

ahmadg3 by • Community Member
  • 1165 Views
  • 4 replies
  • 0 kudos
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