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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Resolved! Nest 3rd gen learning Thermostat

Hi I've installed this thermostat, heating works using the USB cable, I have 11.94v coming out the t1 and t2 and at the base but when it's attached coming up with no power to the thermostat, cable is fine as there is 11.94v at the cable end, can anyo...

ConnorMcG by Community Member
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  • 11 replies
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Nest thermostat - fan on but heat not coming on

Installed a nest learning thermostat at mom’s house (haven’t turned on learning yet) followed same wiring pattern as older thermostat minus the jumper wire since directions noted not to use. Got heat immediately. Had shut down heat while away for a f...

Nest Thermostat App

My nest app use to show the name of who made the adjustment of the temperature in the History section but I doesn’t now why? Must be a setting somewhere that’s not correct.

Mholst46 by Community Member
  • 418 Views
  • 1 replies
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Thermostat keeps saying no power

My heater will stay on consistently and when I check on the app or on the device itself it’ll say no power and give me the code E298 but then it’ll go away and work fine, I wired it step by step on the app if I can get some help to fix that thanks

Cannot get Nest to work with York GY8S furnace

This should have been a simple job to replace my Honeywell thermostat with a Nest. It is a simple 4-wire system with R, W, Y, G wires. Everything goes fine through the setup but when I get to the test part, nothing happens. No heat, no AC, no fan. I ...

savitale by Community Member
  • 893 Views
  • 3 replies
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Nest Thermostat Learning - heat shuts off/kicks back on

Installed my thermostat with no C wire. My unit is a best only gas furnace with forced air. The thermostat is technically working, though it frequently behaves oddly. In the mornings when needing to go from say 63 to 68, it will run for 60 seconds or...

PBriggs16 by Community Member
  • 866 Views
  • 1 replies
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Wired NLT not getting firmware updates?

My NLTs have been installed for years with a wired connection between the thermostat and its heat link. Does that mean I'm missing out on firmware updates and bug fixes? How can I update my NLT to the latest firmware version? Thank you.

enhompe by Community Member
  • 375 Views
  • 0 replies
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