Google Nest Community

thermostat wont charge

My thermostat lost power then lost the Wi fi connection. I attempted to charge it with multiple cords, but it does not seem to charge. Is It defective? It's only 1 year old, Thanks!

Nest Thermostat Not Compatible with Nest App

Why is the Nest Thermostat not showing up or compatible within the Nest App? I have the Nest Thermostat connected to Google Home, but when I go through the process to add this product to the Nest App, only the Nest Learning Thermostat, Nest Thermosta...

Code e294

Running in floor heat and regular furnace as back up

Building a shop house with 3 zones of in floor heat which is the main heating for the house and shop. I will have a furnace in the house to heat when the in floor heat isn’t needed and to run the ac also. Is it possible for the nest to run both syste...

Where do I get the Google home app?

w5 error

Nest Thermostat has the reported "w5 error" and cannot connect to WiFi Have a case open since 3rd April sent mails everyday and still no response. I send all info and still no update this is still under warranty so how much more does one need to prov...

Nest Wi-Fi issue

It used to connect to Wi-Fi but now It was not. I had tried so many times to reboot, restart, and nothing worked. I Installed this system not even 1-year yet. What's happening now? How can we fix it? How can I get a new one instead?

Nest thermostat stuck on

My nest 3rd generation has turned on the hot water valve and it won’t turn off. I’ve tried a reset. The only way to turn it off is to disable the option completely in the nest pro section?

W5 error and tried all of the recommendations

My Nest Thermostat has the reported "w5 error" and cannot connect to WiFi. It does not even detect the WiFi. Have tried all suggestions (restart and reset both the router and Nest Thermostat) and still won’t connect to WiFi. From what I am reading it...

Switch to this phone

Google home, if I enter the menu "detects the presence of people from the phone" it always gives me "switch to this phone". I follow all the wizard successfully. I go out I come back and gives me again "switch to this phone".I don't understand why.Th...