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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5175 Views
  • 0 replies
  • 6 kudos

Nest Learning Thermostat - Heat and Air running concurrently

Hello, I saw this discussed elsewhere, but I was not able to see a fix. This issue has been happening for over a year, and I have already had my Learning Thermostat swapped out once in case it was an equipment issue. It randomly occurs that when the ...

mattmono3 by Community Member
  • 274 Views
  • 5 replies
  • 0 kudos

Nest Thermostat E Heat Link damaged boiler

I had an issue with my heating the other day where the boiler was not switching on when told to by the best thermostat E. an engineer has looked at it today and confirmed that the PCB on the boiler failed. He noted that the thermostat e heat link was...

Maurio by Community Member
  • 692 Views
  • 16 replies
  • 0 kudos

In floor cable heating

Hello, I am renovating our bathroom and will be installing heated floors (Flextherm in floor cable). I am trying to find out if the standard Nest Thermostat is compatible with this type of system? The specs I have are 758W and 6.31A... not sure if th...

Mattyrrr by Community Member
  • 289 Views
  • 6 replies
  • 0 kudos

Where is my refund and reimbursement?

Had to get a HVAC company to come out and replace this thermostat because my house was freezing and you all couldn’t come out for 3 days!Ive sent you the invoices repeatedly for the work! Please respond to me and reimburse me for the Nest and the new...

Mslee2 by Community Member
  • 487 Views
  • 6 replies
  • 1 kudos

Multiple Nests

I have a client with a large property and they want 40 Nest thermostats - one in each room.I understand that 20 per "home" is the limit in the app. Is it correct that we could split the building in to 2 "homes" to increase to 40, and if so how would ...

Huers by Community Member
  • 604 Views
  • 13 replies
  • 0 kudos

Furnace not firing up after nest power adapter installed

 Hello all! Just finally got around to installing the nest power connector to my furnace. After proper install the furnace tries to boot up 3-4 times then just gives up. Never lights and the fan never kicks on. After removing the power connector ever...

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Thermostat not connected

My Nest thermostat doesn’t connect to the wifi, this was replaced as defective,the new one connected to the internet for a couple of months then disconnected and giving an error,tried resetting it all over and still cannot connect ideas?

Sh-Na by Community Member
  • 309 Views
  • 6 replies
  • 0 kudos

My heater doesn’t turn on

Can someone please tell me how to fix my thermostat. My house has been cold due to heat not working. I set temperature to be at 74 and it doesn’t reach that temperature I don’t even hear it turn on. ?????

Chely89 by Community Member
  • 292 Views
  • 3 replies
  • 0 kudos
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