Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostats and custom DNS
I found an interesting issue:I have a lot of IoT devices connected to my router, have a Synology NAS and use the Synology DNS server set on this NAS. My router is set to send the internal IP of Synology to all connected devices as a primary DNS (usin...
Nest app had trouble connecting to the Nest service. Unable to add a Nest sensor device.
I have 2 temperature sensors, but they are no longer connected to the thermostat. I tried removing them and re-adding them, but unable to do so in the process.At the end of adding the temperature sensor to the thermostat, I get the error "The app had...
Resolved! Wiring help to replace Honeywell Thermostat with Nest
I need your help to identify if my thermostat is compatible with the Nest Thermostat.I have the pictures for each one of them and would appreciate if you can give me some guidance. I'm the type of guy that likes to DIY but I'm extra careful to mess w...
Resolved! Nest installation wiring
I installed the nest with the same wires that were on my Honeywell thermostat. My AC does not come on when I switch it from heat to cool. Any ideas how to fix this? I put my Honeywell back on and the AC came on. With the nest it just doesn’t kick on.
Takeout always fails
I have NEVER gotten a successful "Takeout" of nest data. I tried it last May when I got the nest thermostats, and I just tried it again; same thing.After about 2 days, i get an email stating:From: Google Takeout <#>Date: Sun, Sep 24, 2023 at 9:30 AMS...
Nest learning thermostat on Trane xv95
The nest seems to be working, the wiring picture on the Nest looks correct and a heating test was successful. However after my purchase I found on Google that the proprietary Trane furnaces don't work with the nest. This is a heating only system. Am ...
replacing Aprilaire 8463 with Nest Thermostat
Attempting to replace my Aprilaire 8463 thermostat with a Nest Thermostat. However, the app is telling me my system is not compatible. There was also a jumper connecting the RC and R connections as seen in the bottom photo. Can I make this work or is...
Inflexible settings wastes energy...
Hi,Why is it not possible to set the hot water schedule to come on at 15 and 45 mins past the hour? It's absolutely nuts! Does anyone at Google Nest actually listen to the feedback.I'm trying to make my home as energy efficient as possible and also s...
Google Nest Thermostat H73
Dear Community,I have a friend were I helped installing the Nest learning thermostat Gen3, it has worked for over a year without any issues. It's connected through opentherm and the heater is a Remeha Calenta (Oil).Since last week the thermostat is g...
