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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat E Stand
Hello, my Nest thermostat E has come with a stand built in/attached. I would like to remove the stand and wall mount the thermostat instead. Is this possible? If so, how do I remove the stand? thanks!
Psychotic Nest
My Nest “smart” thermostat turns up to 75 at night with the heat on. I set it to 68 when I go to bed and it resets to 75 about 3am? Why is this?it does the same thing in the summer time. I set it to 78 on AC and the about 3am it changed it to 59! Wha...
Nest Learning Thermostat 2nd gen doesn't see the Software Update menu on settings
Hi Guys,I have Nest Learning Thermostat 2nd gen.The device has a 4.5.1 version. It's a really old version. I want to upgrade this device.But I can't see the Software menu on Settings.In this case, how can I upgrade this device? Thanks for your intere...
Orange flashing light on heat link and no connection to thermostat
Hi,my nest 2nd gen thermostat has lost connection error h1. I’ve tried moving it closer to the heat link and still it won’t connect.When I press & release the heat link button it flashes orange? Can’t seem to find details of this colour light anywh...
Thermostat giving wrong temperature
My issue in bullet points:Nest app said thermostat was offlineThermostat light was blinking orangeCharged thermostat base via wall outletThermostat light blinked green and asked me to reconnect baseNow the thermostat shows wrong temperatures and inco...
"You do not have permission to view this directory or page" error when adding Watts Home device
I have the Google Home app and then also an electric floor that is controlled by a SunTouch SunStat thermostat. The thermostat is the wifi model and I can see and control it through the Watts Home app without any issues.However, from the documentatio...
Nest 3rd Gen keeps going offline
Tried everything. Battery good, deleted and reinstalled app and thermostat. Thermostat shows online but app shows offline. Version up to date. Any ideas?
Thermostat WiringHVAC system for 2 stage geo-thermal
I am replacing a Robert-Shaw thermostat on a two stage geo-thermal heat pump which provides both heat and air conditioning . There is no emergency heat backup on the system . Hopefully I can use a Google Nest but currently I have 7 wires connected as...
Feature to avoid electricity peek hours
I'm on a program with my electricity provider where my electricity is billet at 80% most of the time but for some periods during the winter I'll be billed 400% of the base rate. They are informing us 24h in advance. Those period are usually 600-900am...
Setting thermostat while in a different time zone
Hi. Currently in Costa Rica and would like to set my thermostats before I come home to a freezing flat in London. Will be leaving Costa Rica at 14.00 local time next Monday, arrive home 10.00 GMT Tuesday via Newark airport USA. How do different time ...
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