Support changes to our earliest generation Nest Learning Thermostats Read more
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Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Can't get entry code for new Nest thermostat
I just got a new Nest thermostat installed today. My phone is too old to get the app, so I'm trying to us my laptop. It tells me to enter a code, but the Nest display just says "Continue setup with Google home app". Instructions online tell me to "pr...
Will this wiring be Nest compatible
Hello Ahead of purchasing a Nest Learning thermostat (3rd generation) I'd like to make sure it is compatible with my furnance, for which I have heard is "old". The Nest installation videos I watched online all have 4 wires, which is what I have too. ...
Nest blowing cold on heat setting
I have a 2 stage packaged ac and gas furnace with dehumidifier. System is blowing cold air when I run heat. I have changed the O/C setting and that didn’t help. When setting up the equipment, my heat option only allows electric which I think is my pr...
Nest Thermostat- Compatibility? Wiring photo
I bought a nest thermostat and associated accessories.Before buying, the compatibility tool said the nest thermostat would work. However, when I tried to install it, the google home app now says my wiring is incompatible. Advise needed, thank you in...
Temperature presets Comfort, Eco etc
How do I delete the temperature presets that downloaded last spring and go back to controlling my thermostat manually?
Where do I get the file to download to my nest thermostat to restore to factor settings?
Where do I get the file to download to my nest thermostat to restore to factor settings? I do not have the pin and the person that knows the pin is no longer around.
Android will not connect to nest
My Android will not connect to my nest anymore.It was doing fine and all the sudden it stopped connecting.Nest app on my android keeps on saying it's offline.The Wi-Fi on the nest set is connected to the internet and everything's working.Don't know w...
Thermostat google
I need help setting up thermostat
can't connect Wifi f, powers off intermittently, bought new one same model same issue
This is the second Nest thermostat. It can't connect to Wifi, right now powers off intermittently, after charging by USB. stay on for about a day then constant cycling. Here is a little bit history. We do have a C Wire.2nd new One. * As a new One, Ne...
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