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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

Thermostat Dead

We moved here 7 days ago and the Nest has worked fine until last night. It now turns off. The only way I can get it turned back on is plug in my cord and recharge. Once on the cable charger for about 5 minutes it has a message to plug into the base. ...

ABSDAD by Community Member
  • 357 Views
  • 6 replies
  • 0 kudos

Does Presence Sensing work if I have a set schedule?

I just got a Nest Thermostat. I set a weekly schedule for it which works great. But I decided since my wife and I have pretty irregular schedules, I wanted to rely moreso on Presence Sensing. Up until now, Presence Sensing was also on, but it seemed ...

C Wire required?

Lots of conflicting information. Have a four-wire system and have been told that a C wire is necessary. Others report you don't need a C wire. One post said I could use the fan wire as a C wire. Should I return this thermostat or can can it be succes...

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StanGale by Community Member
  • 652 Views
  • 6 replies
  • 0 kudos

Eco mode for thermostat

Since Eco mode is for when you leave the house, what is the purpose of a time for this setting? Is it just that it will activate the Away profile after the time you set and not before?

Sue0509 by Community Member
  • 363 Views
  • 7 replies
  • 0 kudos

Presence and Geolocation

I set up a new Nest thermostat. This morning, after the thermostat changed to comfort mode at the set time, it changed to Eco an hour later. Both phones were upstairs at the time, and the thermostat is downstairs, less than 100 feet away. I understan...

Sue0509 by Community Member
  • 380 Views
  • 7 replies
  • 0 kudos

Wiring a Nest E Thermostat

I have a single thermostat with heating and AC and could use some help wiring the Nest E thermostat.The wires on the current thermostat are:Red = RhBlue = RcWhite = WYellow = YGreen = GNot sure how that would correspond with the connections on the Ne...

RunnerMan by Community Member
  • 691 Views
  • 10 replies
  • 0 kudos

Cannot add thermostat to Nest App

Hello. Trying to add my products to the nest app and it cannot connect and I get error TD 030. Phone and thermostat at both on same network, near network, reset and update nest, tried scanning QR code as well as manually added serial number, etc. and...

Nest thermostat Install

 Can anyone help me out with wiring? I have a 2 stage furnace and I believe 1 stage central AC. Trying to use the regular nest thermostat   

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Hippohelm by Community Member
  • 311 Views
  • 6 replies
  • 0 kudos

Where to connect "E" wire

I have "R" wire on my heat pump HVAC system. The base on the Nest Learning Themostat has "Rc" and "Rh" connections. I found instructions that say I can connect the "R" wire to either the "Rc" or "Rh" connector. OK, so far so good.I also have an "E" w...

Thermostat temperature range

Does Nest ( or anyone else for that matter ) make a unit that can be programmed down to 40 degrees F in heating mode?

Fzdavis by Community Member
  • 366 Views
  • 3 replies
  • 0 kudos
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