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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Unable to add a device to an existing account

I have been able to control the thermostat remotely since I set up Google. I can't stand the product now! I've scanned the QR code already but I am unable to access the 7 digit key to add an item to my profile! So are we saying the only way to get th...

Nest Gen 2 Error No Power to Y1 e30 error after AC died

My AC died this summer (Age and Fried wire) so power to it is turned off outside. The charged the Nest Gen 2 control this morning to get power back and now have the No Power to Y1 e30 error. I am unable to control the heat from either the wall contro...

EDK by Community Member
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  • 1 replies
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Change fuel type

I put this under the wiring and system compatibility but it's not a compatibility issue.I recently moved into a new home that has two furnaces and two thermostats. I brought my old nest thermostat E with me and hooked it up and it works great. For th...

Nest E repeatedly restarting

We've had this thermostat for about a year with no issues.This morning it was not connected to wifi. The unit was gray and unresponsive. I charged it manually. During charging the green light was blinking, the google logo would appear, and then the l...

Kongjie by Community Member
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  • 3 replies
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Nest thermostat incompatible?

 when going through the setup I'm getting the incompatible with the wiring messages. I started deselecting options to see if I could get it to go away. Looks like it's the O and the B being on two different wires that's giving it a hard time? UPDATE:...

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Resolved! Migrated, but missing schedule

I migrated my Nest account to Google Home. I have four Nest Learning Thermostats and none of them have the icons for temperature presets or schedule. See attached image for reference: I have this same issue as described in this thread linked below, b...

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Dwight4 by Community Member
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Two cell phones keep showing nest thermostat off line.

We have a 3rd generation learning nest thermostat.We've had it for a few years and everything was good. The issue now is both cell phones show the thermostat off line. I've tried restarting both phones the thermostat and router. Everything will work ...

RShipyor3 by Community Member
  • 334 Views
  • 1 replies
  • 0 kudos
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